Customer Service Rep - Cols Ohio

WILLIAM E. MATTHEWS

**** ********* **

Powell, Ohio 43065

Cell 513-***-****

******@*****.***

OBJECTIVE: With my extensive Sales background and General Management experience, I will bring excellent value to a company and help enable it to significantly overachieve its business objectives. BACKGROUND

SUMMARY: Over forty years of sales and general management experience at ComDoc (A Xerox Company), Insight, MedPlus, IKON, SARCOM, Scot Business Systems, and Xerox Corp.

Managed the product sales and service operations of IT and office product organizations through the direct and agent sales channels. Direct Profit and Loss responsibilities for over $100 Million. Product and Services experiences include:

PC’s, servers, Unix, EMC, Cisco, software, consulting, project management, application development, training, desktop and network services, imaging and document management, in addition to office products and outsourcing services. EXPERIENCE:

2006 – 2023 ComDoc Inc (A Xerox Company)

ComDoc/Xerox General Manager to The Ohio State University Major Account Manager Columbus

General Manager Cincinnati – Opened Office

2004 – 2006 Insight Enterprises Inc (Leading IT solutions provider. Brand name products and a complete services offering)

Business Development Manager covering enterprise accounts in the Cincinnati/Dayton marketplace. Sold

$8Mil of POS product and services to McDonald’s through a business partner, NCR. This was accomplished at 20% gross margin.

2003 Management Recruiters Int’l (Provides executive and management search services Throughout the US)

Executive Recruiter

2001 – 2003 MedPlus Inc., a Quest Diagnostics Company (Leading Developer and Integrator for Clinical Connectivity and Data Management Solutions)

National Sales Manager for OptiMaxx product. Developed and implemented national sales strategy for the OptiMaxx product, an imaging and document management solution. There is a base of over 125 systems installed nationally, primarily located within the clinical lab operations at hospitals and independent labs. 2001 IKON Office Solutions (Provider of office equipment and services) Director of Major Accounts for Cincinnati, Dayton, and Columbus, Ohio. Managed the sales of IKON products and services to major accounts within the South Central Ohio Marketplace. This was accomplished through Major Account Managers and Account Executives.

1996 – 2000 SARCOM (Application, delivery, and support of IT solutions) Area Director/Program Manager: Columbus, Ohio (Managed $600 Million national e-business procurement business)

General Manager: Cincinnati, Ohio (Managed all aspects of Sales and Services business within SW Ohio, over 250 sales reps, consultants, engineers and technicians; Focused on large and mid sized accounts; Grew business from $20 to over $75 Million)

1995 - 1996 SCOT BUSINESS SYSTEMS (Provider of office equipment and services) President: Cincinnati, Ohio. Offices located in Cincinnati, Columbus, and Dayton; $40 Million Business with 250 employees; Business sold to IKON)

WLLIAM E. MATTHEWS

1972 - 1995 XEROX CORPORATION

1990 – 1995 District Manager: Cincinnati, Ohio (Managed $100 Million account business through direct and agent sales models in SW Ohio and West Virginia; Accounts included: P&G, Kroger, GEAE, Banks, Insurance Companies, and State & Local Gov’t

One of three test Districts within US to test new ideas/concepts 1985 - 1990 District Manager and District Business Manager: Cincinnati, Ohio 1984 - 1985 District Sales Manager: Columbus, Ohio 1983 - 1984 Negotiator: Detroit, Michigan

1972 - 1983 Various Sales and Sales Management positions: Columbus, Ohio CAREER EXPERIENCES

AND SKILLS: My extensive business experiences have permitted me to become very effective with the following skills and activities:

- Overachieving business results through others

- Establishing high level account contacts

- Account development and strategizing

- Motivation

- Leadership

- Coaching and Counseling

- Risk taking and innovation

- Listening

- Organization and planning

- Interpersonal

RECENT

ACCOMPLISHMENTS:

2006 – 2023 – Numerous Preident’s Club and Performance Award 2005 – Secured Largest Outsourcing Project in Canada from US @ McDonalds thru NCR

2002 – Overachieved FY Revenue Sales Plan

2001 – Overachieved Revenue, High Volume, and Color Budgets 2000 – DEVELOPED AND CLOSED AN E-COMMERCE

PROCUREMENT BUSINESS PLAN BETWEEN SSIT AND SARCOM

1998 – TOP PERFORMING BRANCH WITHIN EASTERN

REGION

1997 - # 1 PERFORMING BRANCH WITHIN SARCOM

1994 - AMONG TOP DISTRICTS NATIONALLY IN AGENT

ORDER ACTIVITY AND SOLD REVENUE

1993 - #1 DISTRICT IN P&L WITHIN NOVA

1990 - #1 DISTRICT IN P&L WITHIN VOC

1988 - #1 DISTRICT IN CUSTOMER SATISFACTION AND

FUTURE YEAR REVENUE IN CENTRAL REGION

1986 - #1 SALES DISTRICT IN NORTH CENTRAL REGION

1984 - #1 NATIONALLY IN SALES

EDUCATION: Urbana University

BS Business Administration

HOBBIES /

INTEREST: Golf and Sports events

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