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Desktop Support Software

Location:
Cebu City, Cebu, Philippines
Posted:
September 11, 2019

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Resume:

James C. Celestial

Blk ** Lot ** Canduman Housing Mandaue City

Cebu, Philippines 6001

Mobile No: 094********

Tel. No. (032-***-****

CAREER PROFILE:

Hardware and Software Troubleshooting

Basic Networking Skills

Knowledgeable in Microsoft Deployment Tool (Imaging Software)

Hardware and Software Support and Deployment

Knowledgeable in Photoshop, Illustrator and Premiere

Design Logos and Tarpaulins for Company Events.

CCTV installation and Maintenance

PERSONAL TRAITS:

Respectful

Self-discipline

The ability to prioritize task

Dedication and commitment to problem resolution

Detailed-oriented working style

The ability and willingness to communicate

Sharing knowledge to the team

Time management

PERSONAL DATA:

Birthday : April 21,1995

Birthplace : Canduman Housing, Mandaue City

Age : 24 years old

Sex : Male

Civil Status : Single

WORK EXPERIENCES:.

Clerk/Working Student

University of the Visayas Maritime Training Center

March 2014 – April 2016

Job Description: Performing day-to-day clerk tasks such as maintaining information files and processing paperwork. Observing, receiving, and otherwise obtaining information from all relevant sources. Keeping up-to-date technically and applying new knowledge to your job. Getting members of a group to work together to accomplish tasks. Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Encouraging and building mutual trust, respect, and cooperation among team members.

Technical Support/OJT

Innoland Compnay

March 2015 – May 2015

Job Description: Performing technical support tasks such as PC deployment, Software and Hardware Deployment. Maintaining the computer system and network alive. Install and Configure Computer System, diagnose hardware and software faults and solve technical problems.

IT STAFF

Mactan Rock Industries Inc.

April 2016 – August 2017

Job Description: Performing technical support tasks such as PC deployment, Software and Hardware Deployment. Maintaining the computer system and network alive. Install and Configure Computer System, diagnose hardware and software faults and solve technical problems. Editing Company Event Tarpaulins and Logos. Designs Website Layout and maintain and administer Company Email.

Desktop Support Engineer

Phil Data Industries Inc.

IBM-FLUOR

September 2017 - Present

Job Description: Addressing user tickets regarding hardware, software and networking using and ITIL software provided by the IBM Company. Walking customers through installing applications and computer peripherals. Asking targeted questions to diagnose problems.

ON-CALL IT Support

Aquapure Resources Inc.

October 2017 - Present

Job Description: Create Video presentations, graphics designs such as tshirt, Company ID, Signages and Tarpaulins for company purposes using adobe application. Maintains hardware and software including CCTV and computers.

EDUCATIONAL BACKGROUND:

Vocational : Call Center Academy

NC4(Java Programming)

: December 2016 – March 2017

: Rivan School of Technology

CCNA Training

February to March 2019

: January – March 2019

College : University of the Visayas

Bachelor of Science in Information Technology

S.Y. June 2012 – 2016

Secondary : Canduman National High School

Canduman Mandaue City

Graduated : S.Y. 2010 – 2011

Elementary : Canduman Elementary School

Canduman Mandaue City

Graduated : S.Y. 2005- 2006

REFERENCES:

Niño Ronel Ibañez Jerrit Ferrer

Deskside Lead Service Delivery Coordinator

International Business Machines Inc. FLUOR Inc.

IBM –FLUOR TGU Tower, IT Park

TGU Tower, IT Park Lahug Cebu City, Philippines 6000

Lahug Cebu City, Philippines 6000 099********

099********



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