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Customer Service Manager

Location:
Coffeyville, KS
Salary:
20-30
Posted:
January 11, 2020

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Resume:

SCOVEL L. RALSTON

*** **** ***** ******, *********** Ks. · 620-***-****

ada9yp@r.postjobfree.com

Professionally, customer service oriented with, strong leadership skills, facilitates efficient workflows and communicates effectively, with co-workers, patients and staff. Consistency in quality of care in guidelines, policies and procedures. Maintaining and assuring patient privacy and confidentiality in written, verbal and interpersonal communications and in documentation.

EXPERIENCE

2019

SECURITAS/SECURITY OFFICER, COFFEYVILLE REFINERY

COOPERATIVELY, CHECKING PERSONNEL, WORKERS, VISITORS WITH, EQUIPMENTAND SUPPLIES IN AND OUT OF THE REFINERY.

2017-2018

CUSTOMER SERVICE/CASHIER, WALMART

Assisting customers in finding merchandise and assisting in stocking, safety and answering questions. Loss prevention, professional attitude, service excellence and customer satisfaction.

2002-2007

MANAGER, GATEWAY RESTAURAUNT AND CLUB

Inventories, bookkeeping, deposits, staffing, loss prevention, ordering, preparing events and special dinners, restocking and cleaning of equipment and building.

2000-2002

CNA/CMA, East Texas Medical Center

Highest quality of care for, patients and their families. In all services including emergency services and life-flight.

EDUCATION

04/20/2015-09/03/2016

ASSOCIATE OF SCIENCE IN HEALTHCARE MANAGEMENT, Ultimate Medical academy

3.96 GPA with, National Honor Society and Dean’s Honors.

03/09/2017-11/19/2018

BACHELOR’S OF SCIENCE IN HEALTHCARE MANAGEMENT, National American University

3.65 GPA with, National Honor Society and Dean’s Honors.

SKILLS

Microsoft Office, Word, Excel, PowerPoint and Outlook. Windows 7 & 10 professional.

Typing 80 wpm, office equipment, phones, faxes, copies, e-mails.

Professional communications, Leadership management, HIPPA and OSHA compliances, Electronic medical records, EMR/HER, Greenway Prime Suites, Healthcare Laws, insurance billing procedures and verifications.

Appointment scheduling, charting, filing, processing co-payments and patient awareness and answers to, questions and needs.

ACTIVITIES

National Honor Society.

American Legion, Ladies Auxiliary.

Veterans of Foreign Wars, Ladies Auxiliary

References:

Name: Paul Meiles

Company: John Deere

Relationship: Veteran of Foreign War Member

Phone: 620-***-****

Email: Unknown

Name: Rhonda Perkins

Company: American Legion Manager

Relationship: American Legion Member

Phone: 620-***-****

Email: Unknown

Name: Steve Moody

Company: Cashier, Bait shop

Relationship: American Legion and Veterans of Foreign War Member

Phone: 620-***-****



Contact this candidate