Customer Service High School

JERMAINE B. HARRIS

773-***-**** *********.******@*****.***

OBJECTIVE:

I am seeking a position to utilize my customer service skills, efficiency and work ethic in the hospitality industry. QUALIFICATIONS:

Stellar customer service engagement Ability to prioritize & multitask Strong communication skills Team oriented and outgoing Fluent in Micros POS and BreadCrumb POS Connoisseur of craft cocktails CERTIFICATIONS:

Bassett Bartender Certification Safer Server Certification EDUCATION:

DeVry University Advantage Academy Chicago, IL

Dual Program (Network System Administration) - High School & College 2009-2011 Cisco Academy Chicago, IL

Illinois state qualifier Cisco's Midwestern USA 2010 2010 High School/Secondary Net Riders competitive placement ENDEAVORS:

OSOM Gallery Chicago, IL

Owner/Curator 2018-Current

• Curate exhibits and book events.

• Negotiate contracts and residencies.

• Help sale art pieces for artist and received a percentage.

• Actively marketing and advertising through social media & outreach. Elee Masonry Gallery Chicago, IL

Curator/ Bartender 2015-2016

• Music engineering, studio recording, art curation, merchandising, marketing, event Bar tending. EXPERIENCE:

Maritime Parc Jersey City, NJ

Bartender 2021-2022

• Memorize bar menu and house tonics.

• Restock and replenish inventory and bar supplies.

• Assess customers’ needs/preferences and give recommendations.

• Prepare ingredients for drinks; serve wine, beer and craft cocktails. New Heights Brooklyn, NY

Bartender June'20-Dec'20

• Prepared drinks, well stations and restocked the bar, changed kegs.

• Prepared cocktail and syrup batches, garnishes and juices.

• Became proficient in Micros system to enter customers’ orders.

• Cleaned and organized bar, walk-in refrigerator, liquor cage and took inventory. Soho House Chicago, IL

Bartender/ Server July17'-Sept19'

• Provide excellent bar services at various events including:

• Corporate events, festivals, weddings, and many others.

• Greet customers and check identification.

• Prepare drinks; serve wine, beer and craft cocktails. Pilot- Oyster Bar Brooklyn, NY

Bar Back July'2020-2021

Odyssey Cruise Ship Chicago, IL

Bartender 2018

Bartend LLC Chicago, IL

Bartender 2018

Ras Dashen Chicago, IL

Bartender 2018

Waterfront Café Chicago, IL

Bartender 2017

Son of a Butcher Chicago, IL

Bar Back 2016

Beauty Bar Chicago, IL

Bar back/Door Guy 2015

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