Customer Service Representative
Resume:
Susett Rodriguez
Fontana, CA *****
***************@*****.***
US
F1368574
I consider my self and efficent and reliable employee, I like to get my work done correctly in every aspect and learning newtrades has always been something I love to do.I had always been in the medical field until i opened my world to new and exciting trades like fire protection for example. It might not be in the medical field but in a way you are still helping keep customers and patients safe of course .
09.2022 - 01.2024 Customer Service Representative
Cintas Fire Protection - Anaheim
At cintas My Responsibilities are Scheduling, answering phones, contacting customers, summitting reports, creating filesordering parts, dispatching technitians, ordering uniforms.
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12.2019 - 08.2022 Customer Service Representative
VMB Fire Protection
My responsibilities were to keep a full schedule for technitians, answer phone calls and call currents and new customers for service dates.
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01.2014 - 05.2017 Resident Assistant
Casa Colina Hospital and Centers for Healthcare - Pomona One of my greatest responsibilities was keeping our patients and residents consistent in there care and therapies.
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• Fluent Spanish
• Communication skills
• Customer service
• Supervising experience
• Cash and card processing
• Bilingual customer support
• Creative problem solving
• Store maintenance
• Results oriented
• Sales negotiating
• Complaint resolution
• Strong customer service orientation
• Written and verbal communication
• Credit card processing
• Adaptive team player
• Administrative support
• Microsoft Office
• Shipping and receiving
• Product disposal
• Customer service expert
• Freshdesk
• Customer sales support
• Exceptional communication
• Basic computer knowledge
• Invoicing and receipts
• Multi-line phone talent
Professional
Summary
Work History
Skills
skills
03.2021 - 09.2021 CNA, Nursing, Lotus medical school - Pomona Education
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