Post Job Free
Sign in

Customer Service Los Angeles

Dallas, TX, 75225
May 16, 2024

Contact this candidate


Tammy Rasberry

Rejection Specialist - AllCare Pharmacy

Dallas, TX 75210


Experienced and accomplished pharmaceutical billing and rejection specialist with over five years of experience. Looking to expand my skill set as well as utilize my customer service skills and office management.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Arkansas Department of Workforce

State of Arkansas - Little Rock, AR

February 2020 to June 2022

Processing PUA and unemployment benefits looking over all documents to determine if applicants are eligible for benefits.

Nursing Assistant

Magnolia retirement center - Little Rock, AR

January 2017 to May 2019

Working with patients with mental Illness.making sure medication is taken laundry is done vital signs charting on patients transport patients to and from appointments help with meal prep for snack make sure residents are clean hygiene are good assist with activities Cashier/Customer Service

Walmart - Arkadelphia, AR

May 2018 to December 2018

Cashier I checked all customers out in a timely Manor all groceries add money to pre paid cards gift cards bag groceries professional greeted all customers and thanked then for shopping Walmart relived other cashier's for lunch and break keeping area near .

Rejection Specialist

AllCare Pharmacy - Arkadelphia, AR

November 2010 to June 2017

Process claims from nursing homes, assisted living facilities and human development center

*Educate pharmacy staff on third party billing procedures

*Review and screen new patient's information at intake to ensure it is accurate

*Troubleshoot and resolve billing rejections/ settle customer disputes Front Office Lead

Health Partners - Riverside, CA

January 2003 to November 2009

Responsible for opening clinic and scheduling appropriate staff for each shift

*Check patients in and out of the facility

*verify insurance information, check eligibility, process claims, bill for copays

*input patients information into database and prep rooms for various procedures Psych Technician

VA medical center - Los Angeles, CA

January 1996 to December 2002

Assisted with care of mentally challenged patients

* Daily logging of drug use and Updating Patient's charts

* Assisted with meals and delivering of medications Education

Associate of the Arts in Business Management

Los Angeles City College - Los Angeles, CA

May 1984

High school diploma or GED


• Vital Signs (7 years)

• Patient Care (6 years)

• Injections (1 year)

• Microsoft Excel (2 years)

• Front Desk (5 years)

• Microsoft Word (4 years)

• Customer Service (5 years)

• Memory Care (2 years)

• Medical Office Experience

• Office Administration

• Medical Records

• Meal Preparation

• Insurance Verification

• Typing

• Public health

• Windows

• Computer literacy

• 10 key calculator

• Medical terminology

• Patient monitoring

• Filing

• 4G/LTE

• Dispatching

• Classroom experience

• Documentation review

• Military

• Computer skills


Military Service

Branch: Army

Service Country: United States

Rank: E-5

December 1985 to December 1989

31 Mike communication operator

Darmsradt Germany


Us Army overseas medal

December 1987

Certifications and Licenses

Certified Medical Assistant (AAMA)


Certified Nursing Assistant (CNA)

Patient care tech



Secret Clearance

Additional Information

Us Army veteran from12/85 -12/95

Contact this candidate