William Eagleson

ad4i3y@r.postjobfree.com 405-***-**** Oklahoma City, OK

WORK EXPERIENCE

Chilis March 2023 – Current

Assistant Manager Oklahoma City, OK

Managed front-of-house and back-of-house staff.

Ensure service and food quality meets standards.

Ensure cleanliness of the restaurant before, during, and after service.

Guarantee guest satisfaction.

Black Bear Diner March 2020 – January 2023

Regional Direct of Operations Oklahoma City, OK

Ensured proper management of stores in Oklahoma, Arkansas, and Missouri.

Oversaw the construction and opening of multiple locations during Black Bear Diner’s eastward expansion.

Conducted weekly meetings with management staff.

Oversaw financial forecasts and performance, inventory control, team development, and guest satisfaction, via platforms such as BirdEye.

Led the training and development of staff trainers and managers. Black Bear Diner August 2017 – March 2020

General Manager Oklahoma City, OK

Oversaw construction and opening of Midwest City (OK), and Quail Springs (OKC, OK) locations.

Conducted weekly meetings with assistant managers and critical staff.

Created and presented financial and inventory forecasts to upper management.

Trained assistant managers and oversaw the training of team members.

Ensured guest satisfaction and high satisfaction ratings. Romano’s Macaroni Grill August 2005 – August 2017

General Manager Oklahoma City, OK

Ensured guest satisfaction and high satisfaction ratings.

Traveled to monthly regional meetings to present financial and inventory reports.

Trained managers and team members.

SKILLS & INTERESTS

Skills: Financial forecasting; Inventory management; Leadership; Guest Satisfaction; Hospitality Management; Mentorship and training; Operations management; Labor management; BirdEye

Interests: Family; OU Football; Travel; Formula 1