Customer Service Team Member

KaTHRYN CRAVEN

**** ******* **** **, *********, Georgia, 30286, US + 706-***-**** + *************@******.***

Professional Summary

Cashier with strong mathematical abilities to calculate and verify totals who i te

-savvy and well-versed in POS operations

Dedicated cashier with 3 months of customer payment collection experience.

Dedicated team member with excellent communication skills and a pleasant demeanor.

Capable of quickly learning and improving performance in order to meet and exceed customer demands and sales goals,

Work areas have a history of b ind professionally organized

‘When it comes to answering customers’ questions and recording order information, professionalism is essential

ng kept clean, neat,

When assisting customers and coworkers, she is cheerful

High-energy, professional, and eager to contribute skills and experience to a new and challenging role

Problem-solver with experience in customer service.

Pursuing a position with greater responsibilities and potential for advancement,

‘Team-oriented, witha strong commitment to promoting a positive work and shop

ng environment

Skills

‘High volume transactions

+ Customer direction

Cash drawer balancing

+ Shelf-cleaning

Coupons and gift cards

‘Excellent verbal communication

+ Heavy lifting

+ Money management

+ Customer service

+ Cash Handling

Cleaning and s

+ Cash register operations

+ POS [Type] proficiency

+ Store cleanli

wing

ss and appearance

+ [Product or Service] upselling

+ Product recommendations

+ Sales

+ Customer needs assessment

+ Credit card authorizations

+ Credit and collections

‘Refunds and exchanges

* Order monitoring

+ Outgoing and enthusiastic

Staff taining

Cleanliness

Payment processing

‘Cash management

Customer relations

Creative problem solving

Cleaning procedures

Price changes

Basic math skills

‘Time management skills

Issue resolution

Checkout consistency

Multi-Task Management

Physical Strength

Customer greeting

‘Witten and verbal communication

Credit and debit processing

Credit card payment processing

ID verification

Customer satisfaction

Friendly demeanor

Guest inquiries

Customer service excellence

Education

High School - 2019

Clearview academy - Heron, MT

Work History

Cashier - October, 2023 to December, 2023,

Walmart Supercenter - Thomaston, GA

‘+ Kept well-stocked cashier lanes and store shelves to promote strang sales.

‘© Educated customers about [Type] promotions to increase sales.

‘Processed new orders quickly and accurately, completing [Number]+ daily transactions.

‘+ Help customers by guiding them and answering their questions.

‘+ Helping people live healthier lives by promoting and selling natural/organic foods and wellness products

‘© Counted the cash in the register drawer at the start and end af each shift

‘+ Checked customer prices and processed sales by scanning barcodes.

‘+ Counted cash inthe register drawer to keep the register balanced atthe start and end of each shift.

‘© Put things on shelves and organize them.

‘Credit cards, checks, gift cards, and coupons were all processed by me.

‘ Greeted customers with a smile and offered prompt and dedicated assistance.

+ Provided attentive and skilled assistance to all customer needs.

+ Checked customers’ identification for proof of age and refused to sell alcohol of tobacco to minors.

+ Keptan eye on self-checkout systems and offered assistance or intervention as needed.

Tm doing some cash drops.

+ Et

‘© Handled POS transactions such as checks, cash, credit eard purchases, and refunds,

jently and accurately processed a large number of transact

‘+ Am familiar with and proficient in the use of safe food handling techniques.

‘+ Trained new team members on how to use the POS system, customer service strategies, and sales objectives.

Production - January, 2022 to April, 2022

All Things Equine - Zebulon, GA

+ Created a user interface, tools, and web pages that adhered to brand guidelines and best practices.

‘+ Was in charge of repairing garments and correcting construction flaws

‘+ Maintained a consistent use of graphic imagery in materials and other marketing outreach.

‘+ Mastered ribbon and printing tools to create finalized show ribbon products,

‘© Unload/load cargo from a truck.

Contact this candidate