Receptionist payroll Medical Assistant

Ashley Oliver- Kriechbaum

**** *. * ** *** Bernardino CA, 92407

909-***-**** Cell

**********************@*****.***

QUALIFICATIONS:

Experience working for the county of San Bernardino as well as Receptionist/Payroll. Skills set include but are not limited to; Administration, Data-entry, exceptional customer service, Organized, Experienced in Excel, and ADP. I am an extremely hard worker. Whom is looking for a position in the Administrative field. Where I can grow professionally into a long term position/career

CLINICAL SKILLS:

Lab Procedures DMV Physicals HIPAA/OSHA Infection Control EKG’S Vision Testing Wound Care/Bandaging Patient Positioning Sterile Technique Venipuncture Surgical/PAP tray setup Assisting with minor surgeries Vital signs/Charting ADMINISTRATIVE SKILLS:

Customer Service Insurance verification Filing Typing 47 WPM ICD9 /CPT Coding Faxing Referrals Surgery Scheduling 30+ per day Bookkeeping Appointment Scheduling 30+ per day

Claim Gear Billing Collection EMR/EHR Data Entry Excel Multiline Telephone Techniques 12 line Microsoft office/excel/PowerPoint/outlook EMPLOYMENT EXPERIENCE:

11/1/2016-03/5/2017

Upland, Ca. B&D construction (AppleOne Employment Solutions) Payroll Receptionist

Assisted with answering phones, filing, running errands for licenses, picked up and delivered checks for B&D hired employees. Processed trucking load tickets for each driver to verify load amounts as well as hourly amounts for monthly payroll using Excel spread sheet, and daily data entry. Monthly audits for each trucking company contracted with B&D Construction. Conducted payment for all office repairs. 08/30/2016-10/25/2016

San Bernardino, CA Life Stream Blood Bank (Kelly Services) Tele recruiter

Called Donors throughout Southern California to Donate blood on an every day basis. Skills included recruiting third party donors, also knowledge of rebuttal; with the donors that either had a busy schedule or some that really just didn't want to come in. The ability to schedule 24 appointments in an 8 hour day. Show rate, appointment scheduling, and conversion rates no lower than 78%. Knowledge of selling the need of blood supply to our donors. 04/24/2016-08/20/2016

San Bernardino, Ca San Bernardino County Election Office (Kelly services employment) Candidate Filing/Cities Clerk

Print, and file stamp, and file all incoming candidate paperwork into candidate physical and electronic files. Take and receive ingoing/outgoing calls. Scanning, copying, filing, and taking in high volumes of candidate paperwork. Customer service and call experience. Making sure all files were scanned accurately. Find any discrepancies with the specials, and school clerk files electronic and physical files and fix them. Well trusted and depended on by my managers and leads. Letters of recommendation also have been given. 05/23/2016-6/24/2016

San Bernardino, Ca San Bernardino County Election office (Kelly services employment) Phone Bank Support/ Mail ballot auditing Team Lead Performed quality customer service/support. Answered multiple high volume telephone calls per day. Assisted leads with training newly hired phone bank support. Daily data entry of each call outbound and inbound. Use of excel spread sheet as back up if any system went down for maintenance. Made several outbound calls to confirm supervisors where opening poll locations at an accurate time. Directed as well as supervised the final count of ballots for the primary election. Made sure that the manual count was accurate with the machine count originally given. Confirmed write-in votes. If any discrepancies when counting I as the lead would have to determine the type of discrepancy if any at all. 01/ 01/ 2016-0 4/ 15/ 2016

Riverside, Ca Mission surgical (TLC Staffing)

Front office Medical assistant Temp

Job duties consisted of answering phones, handling patient’s cop ays. Checking patients in and out. As well as providing excellent customer service. Scheduled over 30 appointments per day. Fax referrals, received pre-op, x-rays, as well as post op reports from over 12 hospitals. Prepared charts for doctors, and M.A. Three days out of the week open and prepared as well as closed office in Corona for two doctors separate from main surgical office. 10/10/20150 1/2016

San Bernardino, CA Walmart

Cashier

Provide outstanding customer service while checking out each customer in a quick, and timely yet organized manner. Handled money as well as stocked bagging area. WIC tender experience. Sold credit application to customers. Experience with selling alcohol and tobacco products. 09/03/142 /9/2015

Victorville, Ca Choice Health Care Associates

Front Office Medical Assistant

In charge of check in, greeting patients, collecting cop ay, also created and finalized financial Batches that are received weekly by corporate office. Prepped patient’s charts. Called in prescriptions, daily documentation. Performed urinalysis dips, pulse oximetry, pulse, as well as height and weight. Filling, provided perfect customer service while answering phones and meeting patient need. Trained; HIPPA, Vaccination procedures, as well as recertified CPR license. Experience with EHR electronic medical system.

07/2014- 09/2014

Pomona, CA U.S Health works

Medical Assistant Externship 200 hours

Performed wound care, suture/staple removal, assisted in minor surgeries, pain management, urgent care, EMR software, worked with orthopedic doctor as well as Ortho patients, EKG’s, took patients vitals, performed DMV physicals, vision tests, completed basic urinalysis, provided quality care, executed venipuncture, PFT and Titmus testing, also assisted front office with filing.

EDUCATION:

Everest College

Ontario, Ca

ABHES Medical Assistant Diploma awarded

Upland High School

Upland, Ca

High school Diploma 2012

Letters of Recommendation available upon request

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