Customer Service Sales
Resume:
Wayne J. Graff
W**** Golden Lane
Briggsville, WI 53920
OBJECTIVE: Seeking a position which would best utilize my sales, management, customer service and communication skills.
WORK EXPERIENCE:
Client Specialist: LifeKeepers, P ortage, WI 6/2015 Present
Assist developmentally disabled clients with day to day needs
Dispense client medication
Remind clients about personal care
Nursing Assistant: Hamilton Park Place Assisted Living, P ortage, WI 12/2014 06/2015
F acilitated resident activities
Conducted personal tours of the facility
Assisted residents, including those with dementia, with personal care, bathing, toileting Nursing Assistant: Arcadia Assisted Living, B eaver Dam, WI 6/2011 12/2014
F acilitated resident activities
Conducted personal tours of the facility
Assisted residents with personal care, bathing, toileting
Getting residents up in the morning and putting them to bed N ursing Assistant: The Meadows Assisted Living, Fall River, WI 1/2009 5/2011
Facilitated resident activities
Conducted personal tours of the facility
Assisted residents with personal care, bathing and toileting
Getting residents up in the morning and putting them to bed Sales Associate: Hearth and Home, Madison, WI 2/06 12/06
Assisting customers in selecting fireplaces to fit their needs Sales Associate: Slumberland, Baraboo, WI 9/05 12/05
Assisting customers in selecting furniture to meet their needs Sales Associate, Beaver Dam Interiors. B eaver Dam, WI 5/04 9/05
Assisting customers in selecting furniture to meet their needs Lighting Consultant/Showroom Sales Isthmus Lighting. Madison, WI 9/02 11/03
Selecting lighting style preferences for customers
Working with customers in selecting lighting that meets remodeling needs Lighting Consultant/Showroom Coordinator Madison Lighting. Madison, WI 1/99 9/02
Coordinating and managing the lighting consultant team to ensure customer satisfaction and high sales volume
Lighting layout on the blueprint
Selecting lighting style preferences for customers
Implementing and coordinating the lighting needs of builders, electricians, and designers homeowners in meeting lighting needs
Working with customers in selecting lighting that meets remodeling needs Assistant Buyer Life Style Staffing for Enerpac. Columbus, WI 5/97 1/99
Communication with production supervisors on needs of supplies
Placed and expedited orders of product through 70 vendors
Managed the tracking of purchase orders throughout the plant Production Analyst – Metalcraft. Mayville, WI 11/96 5/97
Data entry in customer database and purchase orders SPECIAL INDUSTRY SPECIFIC EDUCATION:
Working toward CSL certification. Currently have 35 of the 50 needed class credits needed, including Landscape Lighting Layout, ALA Certificate (general lighting and layout), and Lithionia Lighting (florescent and office lighting
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