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Manager Quality

Baton Rouge, Louisiana, United States
January 30, 2017

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Jacob M. Trickey

*** ******* **. *******: (337) ***-****

Lafayette, La 70508


Results orient manager with a quality and manufacturing background. I have successfully implemented lean principles to improve efficiencies and achieve department goals. My experience is in utilizing 5’s, KAN BAN, Kaizen, Value Stream Mapping, bottleneck analysis, root cause analysis and JIT manufacturing techniques. Proficient in all Microsoft programs, excellent communication skills. I am also a certified lead auditor through DNV/GL.


LED Fast Start, Baton Rouge, La 2016 – Present

This organization is recognized as number one in the nation.

Quality Training Specialist - Contract Position

Work within the LED FastStart workforce quality training program for client companies across the state of Louisiana.

Design and development of LED FastStart Quality Program training material.

Review current courses and identify opportunities to add value and improvement based on current quality related trends.

Collaborate and teamwork with the Project Managers to ensure desired deliverables and training needs are being met.

Interface with client company representatives to plan, organize and evaluate training programs and to ensure a high level of customer satisfaction in maintaining positive client relationships.

Facilitate training programs to company employees

HB Rentals – Superior Energy Services, Broussard, La 2014 – 2016

Manufacturer of onshore and offshore building modules.

Sr. Quality Asset Manager

Responsible for the daily management of the current company quality system as well as implementing and certification of ISO 9001 to the organization.

Participate as a member of the management team in formulating and establishing organizational policies plus operating procedures.

Utilize lower echelon managers to support our product assurance program to prevent/ eliminate defects in new or existing products.

Create, review and approve policies, procedures, work instructions, protocols and reports.

Maintain the Corrective and Preventive Action system for investigating, resolving quality problems.

Support the Supply Chain Manager with the supplier quality program, including create/maintain quality agreements, perform audits per audit schedule, and ensure supplier corrective actions.

Perform QA activities for validation of products, processes, and equipment.

Support employee training program to ensure effective training and compliance by assisting Human Resources department with the creation of applicable training tools.

Maintain metrics for quality systems including; Supplier Quality, Nonconformances, and Corrective/ Preventive actions.

Represent the Quality function on various cross functional teams.

Responsible for department budget.

TPT Energy, Franklin, La 2012 - 2014

Manufacturer of turbine engine powered equipment

Quality Assurance Manager

Responsible for the daily management of the company quality systems ensuring compliance with all departments.

Manage the quality systems in accordance with company standards and with cost, efficiency and product throughput awareness.

Establish an ISO program while instituting the QA plan.

Manage the documentation and reporting activities for all QA activities. Responsible for hiring, training, and coaching employees.

In conjunction with top management, establish quality standards and communicate these standards to all relevant employees.

Manage and distribute internal reports evaluating statistics and QA compliance. Provide sub-sets of these statistics that meet customer documentation requirements when necessary for commercial matters.

Coordinate and recommend procedures for facility and equipment calibration, maintenance and modifications; including the replacement of machines.

Establish process manufacturing process improvement initiatives that comply with Company standard

Ensure that all policies, procedures, corrective actions and reporting is developed in compliance with the ISO objective for which the QA Manager is responsible for instituting.

Review operations and confer with technical or administrative staff to resolve production or processing problems.

Manage testing initiatives across multiple teams to drive project quality, reliability, and standardization.

Responsible for department budget

Valerus Corporation, New Iberia, La 2011 - 2012

Manufacturer of high pressure vessels and skid packages for the natural gas industry

Manufacturing Manager

Responsible for the daily management and coordination of plant operations which includes; manufacturing, fabrication, scheduling, inventory control, quality control, safety, and human resources.

Plan, organize, and direct the manufacturing team to ensure maximum efficiency and on time delivery for production equipment.

Established department budget.

Implement work flow strategies to decrease product movement and increase efficiency as well as overall capacity.

Implement lean principles/tools on the production floor i.e. KPI boards, tool boards, 5S principles.

Teamed with quality control department to successfully pass ASME code audit.

Successfully completed corporate mandated inventory audit of WIP jobs.

Managed multiple customer projects.

RAE Corp, Pryor, Ok 2006 - 2010

Manufacturer of custom cooling systems for various industrial applications.

Production Manager

Responsible for the daily operation of several manufacturing departments- implementing continuous improvements through Lean principles.

Implemented work flow strategy in panel department that increased efficiency for employees, assisted in improving inventory accuracy and allowed for more accurate parts runs which in turn decreased inventory by 30%.

Improved employee productivity by implementing a new position that would assist production workers receiving necessary parts to their jobs, as well as a process for documenting the changes that occurred on jobs.

Implemented new checks and balances in panel department that allowed for their over-all efficiency to improve by 10%.

Attended Kaizen event for one of our product lines.

Worked on the submittal process of jobs which entailed the required information necessary for manufacturing to build jobs, and how prints reflect the information gathered by the engineering group.

Leader of daily production meeting which is focused on issues and shortages that are currently affecting manufacturing and ship dates.

Implementation of 5’S across the board in all departments.

Leader of a company cost saving team that addressed the sheet metal costs which are currently outdated in our computer system. Developed a system to accurately cost parts.

Hold quarterly meetings with each department individually to discuss production performance and quality issues.

Established department budget.

Successfully cross-trained 20% of our current employees.

Lead employee team on JIT inventory project with several departments.

Supplied costs / created bill of materials on new production parts.

Teamed with outside firm to develop a matrix computer program that would track our top used raw materials and products.

Conducted material audits to ensure inventory accuracy.

Meadow Burke Products, Tampa, Fl 2001- 2005

Manufacturer of concrete reinforcement material for concrete forms.

2nd Shift Production Manager

Implemented KAN BAN system for component parts as well as finished goods by utilizing color codes and/or card systems.

Decreased scrap by 20% by implementing a system to track all drop from raw material usage in saw department, and utilize those numbers to assist the sales and purchasing department with their planning.

Worked with plant engineer conducting productivity time studies on equipment, and assisted implementing changes.

Teamed up with plant manager and HR manager to document training guidelines for plant positions.

Branch Purchasing Agent

Maintained and controlled multi-million dollar inventory.

Managed, monitored, and tracked inventory levels.

Identified new supply sources and negotiated cost reductions.

Teamed with corporate purchasing agent to forecast demand on overseas materials.

Maintained all paperwork and records on purchasing transactions.

Ensured inbound material was properly recorded in computer system.

Supplied costs / created bill of materials on new production parts.

Teamed with outside firm to develop a matrix computer program that would track our top used raw materials and products.

Conducted material audits to ensure inventory accuracy.

U.S. Army 1993 – 1997

Active duty Army

Heavy Wheel Vehicle Mechanic


Colorado Technical University

B.S. Degree 2008 – Major: Business Administration

Florida Metropolitan University

A.S. Degree 2005-Major: Business Administration

DNV/GL Certificate 2016

Quality Management Systems Auditor/Lead Auditor ISO 9001:2015 DNV/GL


NE Technology Centers - Excel 2007

OSU Institute of Technology – Root Cause for Quality Improvement

U.S. Army Basic Training

U.S. Army Heavy Wheel Vehicle Mechanic School

U.S. Army Air Assault School

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