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Administrative Assistant Manager/ customer service/ waitress/bartender

Texas, United States
16.00 hr
January 21, 2017

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Donna Hayes


***** ********* **

Austin, TX 78750


• Strong value driven relationships with Customers

• Proven track record in managing competitive environments with a solid history of exceeding

customer expectations, and exceeding revenue goals Experience

January 2016- present

Postal Service Clerk

• Accepted stamped and sorted mail brought in by customers

• Determined the amount the customer owed according to services provided and accept payment

• Weighed Packages and labeled with appropriate price and destination address

• Assisted customer with delivery of packages such as notifying them of packages unable to be

delivered and retrieving them at the post office

• Sorted incoming and outgoing mail

February 2015 – January 2016 Goodwill Austin, TX

Sales Associate


• Manage and receive all incoming shipments of merchandise

• Handle safely and securely the sensitive fragile merchandise

• Count and verify products as they are received in a retail store

• Fill the shelves, racks, bins and counters with the merchandise received

• Initiate loss prevention strategies in handling retail stocks

• Answer and respond to customer inquiries regarding the availability of products they need

• Maintain, manage and update retail stock records and statements

• Ensure compliance of company guidelines in handling and managing retail stocks

January 2012 – January 2015 Earth Ergonomics Inc Georgetown, TX Office Manager/Administrative Assistant


• Monitor overall budget and track expenditures against the budget

• Provide administrative support to senior management in their respective duties

• Provide excellent and outstanding services to ensure customer satisfaction

• Edit customer documents and company reports when required

• Manage business errands and calendars for the senior officials

• Schedule teleconferences and customer meetings for senior leaders

• Maintain a database of the customer information to ensure accuracy and easy access to


July 2006 – January 2012 Kelly Cleaners Round Rock, TX Store Manager


• Supervise selling functions and operations

• Direct retail employees duties to guarantee continuous workflow

• Recruit, Train, and manage all employees

• Ensure corrective discipline, evaluate employees

• Develop and execute weekly promotions and arrange on counter merchandise to boost sales

• Authorize returns, and credits to assigned retail location

• Prepare work schedules, vacation, holiday and other schedules Additional Experience

6 years working at Metropolitan Life Insurance Inc.-Receptionist/COB/ Administrative Assistant to Manager/

claims preparer

• Receptionist - routing calls to proper department

• Responsible for Coordination of Benefits

• Preparing claims for payment

• Check claims for Provider eligibility

• Conducted New Hire Insurance Orientation

• Hospital Audits

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