Customer Service Warehouse Associate
Resume:
Louise Knisley
Columbus, OH *****
****************@*****.***
Motivated individual brings focus on team-work. Eager to learn roles to help any place of employment satisfy the customer or client. I'm on-time and meet high demand in fast-paced environment. Great work ethic and team player attitude. I am a hard worker and have a positive way of looking at things. Comfortable standing for long periods of time and safely lifting heavy loads. I deliver accurate inventory counts and maintain detailed records. Excellent time management and teamwork abilities. I am knowledgeable about OSHA requirements and general safety practices and I am food safety certified. I adhere to company procedures and safety. I move product with an organized approach. I am efficient in meeting daily demands. I am always ready for challenging work. I complete assignments on a timely and consistent basis. I work hard to exceed performance. I am reliable in completing quality work. Also a productive worker demonstrating skills in management, customer service and warehouse work. I also drove for non emergency patients to and from appointments. I love interacting with people. I have a degree in social work and did multiple internships and I just love helping people.I have computer skills Microsoft ext. And one of my top priorities is devoting myself to giving every customer a positive and memorable experience.
Authorized to work in the US for any employer
Work Experience
Medical Transportation Driver
Airport Taxi Saffari - Columbus, OH
November 2023 to April 2024
I pick up people for medical appointments, dialysis ECT. I also drove a wheelchair van. Courteous to clients. Help people in and out of vehicles. Helped people with walkers get in and out of vehicle. I also helped clients schedule future appointments and just loved seeing them smile. Customer service and route driving
Warehouse Associate
Amazon Warehouse - Lockbourne, OH
October 2023 to January 2024
Pack containers for trucks (stowing) putting packages from conveyor belt to location (push to buffer). I used an RF scanner and was retrained on OSHA. I also had to make my work area clean for the next person who took over my position. It was seasonal work. RF scanner. Warehouse Associate
Gap Inc. - Groveport, OH
November 2021 to November 2023
Picking, packing, returns, research, computer skills, always hit my numbers for the month, worked well with all employees regardless of race or gender, helped the trainers, inventory, Rf scanner, customer service, Fast learner. Kept work area safe. RF scanner and pallet jack. Customer Service
MRS Associates - Portsmouth, OH
May 2018 to September 2021
Call center for customer service and support for their product. Positive attitude and coming up with solutions or refunds of products. The customer is always right and should know they are getting a quality product.
Warehouse Associate
DHL - Groveport, OH
October 2014 to October 2018
Picking, packing, inventory, shipping, keeping track of truck loads, returns, computer skills, Fast learner, special projects, worked well with others, worked multiple accounts and projects. Printing and passing out orders to be picked. Also kept a safe work area. Worked with a RF scanner. Was trained on a cherry picker. Customer service pallet jack
Shift Manager (full-time)
Taco Bell - Russell, KY
February 2005 to September 2014
Inventory, counting cash, leading shifts, computer skills,customer service, opening and closing restaurant, counting of register, food safety,problem-solving, help with hiring, ordering needed product. Kept work area safe and clean. Cash register and taking orders. Making food with food safety certification Education
Bachlors in Social Work
Capital University - Bexley, OH
May 2016 to January 2018
Associates Degree in Social Services
Columbus State Community College - Columbus, OH
March 2012 to May 2015
High school diploma
Rock Hill High School - Ironton, OH
August 1996 to May 1997
Skills
• OSHA (8 years)
• Laundry (10+ years)
• Cash handling (10+ years)
• Customer service (10+ years)
• Picking & packing (8 years)
• Cherry picker (1 year)
• Research (8 years)
• Shipping & Receiving (8 years)
• Cash register (10+ years)
• Communication skills (10+ years)
• Computer skills (10+ years)
• Microsoft Excel (10+ years)
• Caregiving (10+ years)
• Packaging (8 years)
• Food safety (8 years)
• Warehouse experience (8 years)
• Pallet jack (8 years)
• Load & unload (8 years)
• Restaurant experience (10+ years)
• RF scanner (8 years)
• Shift management (10+ years)
• JavaScript (6 years)
• Time management (10+ years)
• Oracle (1 year)
• Route driving (6 years)
• Microsoft Word (10+ years)
• Microsoft Office (10+ years)
• Cisco (4 years)
• Organizational skills (10+ years)
• Order Picking (8 years)
• Microsoft Excel (10+ years)
• Medical transportation experience (1 year)
• Medical terminology (1 year)
• Driving (10+ years)
• Quality control (6 years)
• Cooking (10+ years)
Certifications and Licenses
OSHA 10
Food Safety Certification
Driver's License
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