Project manager continuous improvement process lean
Resume:
Stephen Hayhurst, MBA
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PROFESSIONAL SUMMARY
Seasoned Professional with 15 years’ experience in Lean Business Process, Operational Excellence, and Enterprise Transformation. Experienced process management skillset focused on strategy, global standardization, program implementation, agile transformation, growth, and development. Led initiatives that enabled process changes and waste reduction through lean six sigma methodology.
PROFESSIONAL EXPERIENCE
Project Manager – Start up
Mystic Innovations, Dublin, Ohio 3/2022-Present
Develop purchasing schedule for go to market components, reduced monthly budget by 15% for commodity buys
Coordinate with vendors for go to market strategies, DFM, tooling cost, scheduling, future cost savings
Manage go to market timelines for multiple projects that feed into company succession plan
Organize and plan out go to market budgets with a one, three, and five-year plan
Facilitate requirements and specifications documents to be 100% completed
Maintain vendor lifecycle process, increasing vendor efficiency by 75%
Implement various lean processes to increase team productivity by 25%
Continuous Improvement Project Manager
Vertiv Corp, Columbus, Ohio 3/2020-3/2022
Managed projects from initial workshop sessions to implementation of action items while meeting budget requirements
Improved debt ratio with distributors by 8% through proposed process changes with AR and current restraints
Created and lead improvement strategies for Sales OPS success, cut time waste by 50% for the claim of sales
Created training documents for new policy changes for internal and external sales, 15% reduction in rework
Updated platform processes for matching sales goals with actuals, decreased sales admin work by 25%
Developed and implemented SOX compliance strategies for global sales ops teams
Conducted virtual Kaizen projects with manufacturing plants and engineering
Lean Business Process Engineer - Consultant
Alliance Data, Columbus, Ohio 2/2019-2/2020
Created work Instruction documents from future state processes that fed the training/development of associates
Developed and implemented a process matrix aligning with the prioritization of company’s strategic goals
Analyzed compliance and regulatory requirements to meet guidelines, obtained goal of 100% compliant
Created functional processes allowing the business units to rinse and repeat for additional platforms
Accepted challenges focusing on improved delivery, IT Planning, execution, and service
Ran GAP analysis to ensure full acceptance of new processes leading to 95% efficiency
Created a strategy that aligns with the governance teams for internal and external audits
Acted as business consultant liaison, servicing eight fully functional business units
Engaged teams to focus on continuous improvement
Reduced rework waste by 20%
Global Project Lead for Lean Operations - Consultant
Vertiv CO, Columbus, Ohio 3/2018-2/2019
Led a team of 20+ Global Black belts allowing agile cross functional development for go live of CE implementation
Developed the auditing of global processes for the implementation of a new Customer Experience platform
Designed the Change Management Matrix for a global program requiring management of current SOP’s
Worked with client to define service level metrics; re-designed existing processes to optimize KPI’s
Executed global training program to new content managers throughout the organization
Completed 100% documentation needed for requirements and specifications documents
Organized teamwork flow sessions with 100% input from various business lines
Partnered with business leaders on small- and large-scale IT needs
Operations Manager
Amazon, Etna, Ohio 6/2016-3/2018
Deployed operational excellence programs through best practices, standards, and benchmarks per business segment
Developed employee project engagement strategies that coincide with company culture initiatives
Facilitated continuous education classes to prepare associates for growth development
Created status reports, cost estimates, and resource plans for daily and monthly goals
Reduced man hours by 8% through strategic cross training and associate placement
Lead lean project teams of us to 25 members from various departments
Managed operational teams of up to 250 associates
Supervised daily inbound supply chain operations
Purchasing/Supply Chain Manager
Sky Climber, Delaware, Ohio 6/2015-6/2016
Led training simplification by reducing duplication and clarification for a 42% improvement in task requirements
Oversaw, managed, and measured VMI plan execution and effectiveness, decreased product waste by 23%
Managed budgeting process and profit and loss records for performing business and financial analyses
Developed and maintained systems to support supply acquisitions and inventory control (EWM, TM)
Initiated analysis project to discover issues within workforce operations and remedy found issues
Implemented client life cycles for design, build, and procurement reducing man hours by 13%
Communicated program status, performance, milestones, successes, and opportunities
Managed and audited global supply chain channels from China and Europe
Provided analytics on transformation status for management consideration
Buyer/Lean Operations
Modular Assembly Innovations, Dublin, Ohio 11/2012-6/2015
Implemented change management strategies using strategic methods for better workflow reducing raw materials by 5%
Coordinated floor plan consolidation project allowing company floorspace growth by 12%
Facilitated continuous improvement group projects that include 5S, Kaizen, and Quick hits
Saved $450,000 by identifying inefficiencies in trailer retention charges from carriers
Implemented a Standard work strategy reducing the need for overtime pay by 8%
Audited supply chain flow for $700 million annually (EWM, TM)
Developed SOPs/ flowcharts for standardization processes
EDUCATION AND CREDENTIALS
Master of Business, Small Business Operations, Ashland University
Bachelor of Science in Business Administration, Operational Management, Ashland University
SAP (EWM, TM), Oracle, Microsoft, PeopleSoft, QAD
Business Process Management (BPM)
informational Mapping
Lean Six Sigma (Black Belt)
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