JASMINE HESTER

****Oakwood Rd Thomson, GA ***** 706-***-**** acxc7i@r.postjobfree.com

Office Manager

Dedicated and technically skilled business professional with a versatile administrative support skill set developed through experience as an office manager, secretary, administrative assistant and office clerk.

Excel in resolving employer challenges with innovative solutions, systems and process improvements proven to increase efficiency, customer satisfaction and the bottom line.

Offer advanced computer skills in MS Office Suite, Excel, Power Point, Access, Outlook, and Express

Key Skills

Office Management

Teambuilding & Supervision

Staff Development & Training

Policies & Procedures Manuals

Report & Document Preparation

Spreadsheet & Database Creation

Type 65 WPM

Dependable/Reliable

Records Management

Meeting & Event Planning

Inventory Management

Expense Reduction

Experience

WellCare (Call Center) Augusta, GA 2013-2016

Case Manager

Verify what health plan member was active with on Georgia Portal.

Send out ID cards for the members.

Educate members on their plans and benefits.

Provide HIPPA regulations and ensured privacy of each member.

Advise member of their eligibility.

Call members and reschedule appointment

Ensure member demographics have been verified and corrected.

Medical Terminology.

•Assist with the Annual Health Fare and Wellness.

Wall Street Systems Austell, GA 2009-2013

Administrative Coordinator

Assisted with payroll.

• Compiled and composed letters and memos.

• Coordinated conference calls, meetings, events and appointments.

• Made travel arrangements.

•Processed expense reports.

•Prepared folders of new hires, including benefit, confidential and new hire package.

•Collected, sorted, stamped, and distributes incoming and outgoing mail.

•Answered phones and prepared photo identification cards.

First American Cash Advance Decatur, GA 2001-2009

OFFICE MANAGER

Assisted with interviewing, new hires, and training.

Monitored and review invoices.

Supervised 5+ employees.

Education

University of Phoenix Thomson, GA 2019

BA Business Management in Human Resources

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