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Customer Service High School

Location:
New York, New York, United States
Posted:
October 30, 2016

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Wendy Mitchell

*** ***** *** (Apt#*)

Brooklyn, NY 11233

Cell: 347-***-**** Home: 718-***-****

E-mail: acxa23@r.postjobfree.com

I am seeking a position that will allow me to utilize my skills and abilities where I can provide excellent customer service to clients in a company or corporation.

Employment

Breakfast Attendant

May 2016 – Present

Bklyn House Hotel Brooklyn, New York

Greet guest in the morning with a smile

Provide personalized and friendly service daily

Set up> Bagels, Muffins & Bread to be displayed each day

Set up> the Yogurt and Hard Boiled Eggs on Ice

Set up> Fresh fruit which includes, Bananas, Green Apples & Oranges or Fruit Salad

Mix 2.5 – 5 gallons of Waffle Mix daily

Assist guest by instructing them how to use the Waffle machine or making their Waffles

Maintain a constant stock of Coffee, Juices and Waffle Mix

Maintain a constant stock of Teas, Sugar, Coco mix, Cups, Napkins, Forks, Knives & Spoons

Clear & clean the tables after each guest leaves so that others may sit

Attend to spills in the dining area to avoid any accidents

Store all reusable food items in their proper containers

Wash and dry all serving equipment and store away

Clean Coffee & Juice Machines, Microwave, Toaster, Waffle Machine, and Waffle Mix Container

Clean all tables and the entire counter area

Sweep and mop dining area and empty the trash

Restock all items on display at the end of shift

Responsible for placing orders twice a week with the supplier Fresh Direct and Coke

Breakfast Attendant

July 2015 – April 2016

Hampton Inn Peachtree City, GA

Personally greeted each guest as they entered the dining area

Provided personalized and friendly service to every guest

Set up and prepared food each day according to the hotel standards

Prepared food items for service at breakfast according to weekly menu

Prepared three different types of Fresh Coffee plus Hot Water

Maintained a supply of cups and napkins during the breakfast hours

Prepared food items for service at breakfast according to occupancy

Cleaned the tables after each guest left

Attended to spills in the dining area to avoid any accidents

Cleared breakfast area, wipe and clean all tables, including the bar area

Stored all reusable food items in their proper containers

Washed and dried all serving equipment and stored them away

Swept, vacuumed and moped the dining, serving and lobby areas

Emptied the trash from the pantry and lobby

Restocked all the items that were on display at the end of shift

Vacuumed, Refreshed, Changed table covers and Set up coffee and water in Conference rooms for meetings

Cleaned the rest rooms daily, emptied the trash and restocked toiletries when needed

Office Administrator

January 2014 – May 2015

Camelot Club Condomunimums College Park, GA 30349

Answered the telephone, made copies, typed notices and faxed documents

Made trip to the court house to file eviction papers

Resolved any issues to the best of my ability with Condominium owners

Set up appointments by telephone with owners to discuss their accounts

Reported repairs that needed to be done to the maintenance staff

Filed personal and confidential documents

Typed and printed notices to be distributed to owners units

Placed orders with cleaning supply company

Ordered office supplies once a month

Education

1973 – 1977

Flushing High School ~ Received GED Flushing, New York

Strengths

Honest and hard working

Ability to stand for long periods

I am not weak or afraid of hard work

I take pride in my work and can work independently

Skills

Organized & Confident

Work well with others, but can also work alone

Able to communicate in a clear and understandable voice

I speak and write English

Able to work a flexible schedule

Certification: Food Handlers Certificate

References

Available upon request



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