Valerie A. Toney
Louisville, KY 40215
**************@*****.***
OBJECTIVE
An interesting position that benefits both the company and myself. EXPERIENCE:
Assist Mgr, McDonald's; Louisville, KY~2010-Present I run a multi cash system that contributes to also including deposits, drawer skins. I also assist with payroll and training on policy and procedures. I complete a weekly truck order and monthly full inventory count on all items. Customer service and hands on assist on the line. Full- Time employed
General Mgr: Serita Williams 318-***-****
Floor Tech, Jewish Hospital; Louisville, KY~2013-2015 Scrubbing, waxing, stripping, buffing, daily maintenance to floors. Operated a T4, as well as a T3 equipment machine. Part-Time employed
Supervisor: James Brown JB 502-***-****
Floor tech/Detox Aid, Healing Place; Louisville, KY~2010-2013 Assist client's in recovering of addiction. Also maintained the floors with scrubbing, waxing, buffing, all care for daily maintenance. Part-Time employed Supervisor: Freddie Wilson 502-***-****
Floor Tech, University of Cincinnati College Campus; Cincinnati, OH 2002-2010 Stripped floors, along with waxing, scrubbing, and buffing to achieve and perform daily maintenance to fit the campus needs. Full-Time employed Floor Supervisor: Pearl Thomas 513-***-****
Call Agent, MRSI Call Center; Cincinnati, OH 1999-2002 Inbound and outbound calling, ran multi-line calling system that participated in survey's, troubleshooting calls to specific departments. Full-Time employed Team Leader: Tiffany Wilson 513-771- 2800
Press Operator, Black Hawk Automotive; Cincinnati, OH 1995-1999 Controlled robot that pulled parts from molds, cut, inspect, assembled parts for General Motors Automotive. Full- Time employed
Plant Mgr: Lora 513-***-****
EDUCATION
High School Diploma —1984
Cumulative Score: 2.7 Hughes High School; Cincinnati, OH 45217 SKILLS
14 years of Floor Tech maintenance, combined with 20 years customer service. 10 years call center experience. Problem solver and and team player. Dedicated and hard worker and task completer