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Performance Improvement,Reporting Billing,Microsoft Office

Location:
Conyers, Georgia, United States
Salary:
Competitive
Posted:
October 24, 2016

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JOHN T. ALEXANDER

*** ****** *** ********* *******, Georgia 30312

404-***-**** acw7wz@r.postjobfree.com

COLLECTIONS MANAGER

Highly qualified, detail-oriented receivables specialist with a 20+ year career built in credit and funds recovery, including 13 years of senior collections experience. Top performer, saving millions of dollars by implementing customized strategies for negotiating and enforcing collection activity. Adept at collaborating with credit reporting firms and working with B2B clients and Fortune 500 companies, using courteous communication skills when liaising with company leaders. Motivated leader with extensive background managing departmental operations and inspiring staff to achieve superior outcomes in clearing delinquent accounts.

Demonstrated success in:

Promoting team compliance with industry standards and government regulations.

Coordinating multiple projects and new system integration.

Ensuring that staff maintains meticulous records and submits accurate reports.

Performance Improvement Reporting Billing & Collections Management

Senior-Level Relations People Management / Supervisory Fortune 500 B2B Collections Multitasking

Problem Solving Analytical Approach Decisive Leadership Communication Interpersonal Skills

Equifax / Experian / TransUnion Agreement Negotiations Governance Organization Compliance

PROFESSIONAL EXPERIENCE

Credit / Collections Consultant Atlanta, Georgia 2015- present

Providing in-depth analysis for various Fortune 500 corporations while improving their efforts of the recovery of overall receivables’ and bad debit. Analyzed existing processes and identified corporate vulnerabilities. Implemented effective, customized procedures based on client industry, collections amounts, and customer demographic.

Selected Achievements:

Recovered average of $100M - $250M monthly in receivables by employing persuasive communication skills and positive, persistent approach.

Liquidated receivables amounting to several hundred million in recovered funding.

Maintained individual vast receivables by implementing administrative collection procedures.

Realized dramatic savings for Fortune 500 companies in B2C and B2B collections and receivables.

GEORGIA LOTTERY CORPORATION Atlanta, Georgia 2002-2015

Government-managed corporation overseeing lottery proceedings and winnings distribution.

Senior Collections Analyst

Provided in-depth analysis for developing collection strategies, working with 9K+ retail businesses statewide throughout 13 year tenure. Maintained goodwill while enacting appropriate B2B collections procedures. Mentored and conducted weekly coaching. Performed daily reconciliations of accounts safeguarding corporate funds. Collaborated with senior management and legal to strategize recovery efforts and ensure synchronized processes.

Performance Improvement Highlights:

Key contributor in lottery achieving 99.8%+ receivables recovery rate, rising to become industry leader for 12 years running.

Forged partnership with credit reporting agencies Equifax, Experian, and TransUnion to institute substantive collection procedures and effectively process customer credit information.

Increased accounts receivable precision by implementing subsidiary account standardization processes related to electronic transfer of funds, cash collections, and balancing subsidiary books / ledgers.

Performed advanced skip tracing by proactively researching and locating creditors / delinquent debtors who moved from state to state.

Policy & Procedure Development and Adherence:

Ensured adherence with companywide accounting guidelines, procedures, and reporting activities by collaborating interdepartmentally and promoting alignment.

Resolved accounting issues by reviewing contractual obligations and communicating terms with retailers.

Complied with government guidelines by hiring external collection attorneys when managing sensitive relations, including delinquent accounts, bankruptcy files, and filing proofs of claims.

Data Analysis & Reporting Accomplishments:

Ensured information transparency by preparing clear and informative weekly reports using advanced Excel spreadsheets to summarize and document activities.

Promoted accurate databases by maintaining and updating credit profiles using E-Oscar software.

Efficiently trace progress of files assigned to Attorney General by launching innovative bi-monthly reporting and tracking system.

JOHN T. ALEXANDER Page 2 404-***-****

acw7wz@r.postjobfree.com

AUDIO VISUAL HEADQUARTERS INC. Atlanta, Georgia 2000-2002

Audio-visual leasing corporation providing equipment to businesses & organizations for events / conventions.

Credit / Collections Consultant

Teamed with clients to develop strategies for improving existing collections practices. Analyzed existing processes and identified corporate vulnerabilities. Implemented effective, customized procedures based on client industry, collections amounts, and customer demographic.

Selected Achievements:

Recovered average of $1.1M monthly in receivables by employing persuasive communication skills and positive, persistent approach.

Liquidated receivables amounting to several hundred million in recovered funding.

Maintained individual vast receivables by implementing administrative collection procedures.

Realized dramatic savings for Fortune 500 companies in B2C and B2B collections and receivables.

Career note: Additional experience includes Recovery Manager with NSI Corporation (National Linen Service Division), in which led 15 team members across 3 states in high-accountability recovery processes, as well as Collections Manager / Billing Specialist with Kindel & Anderson LLP. Details on request.

EDUCATION

General Education Coursework

St. Cloud State University St. Cloud, Minnesota

Information Systems Analyst Training

Herzing College Atlanta, Georgia

TECHNICAL SKILLS

Microsoft Office (MS Word / MS Excel)

Microsoft Dynamics Great Plains Accounting Software

CODA Accounting Software



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