Customer Service Home Improvement

Address: **** ***** ***** *****

Canal Winchester, Ohio 43110

Phone: 678-***-****

MYRA SHARON THORNE

OBJECTIVE To find challenging and rewarding employment using the skills I have learned in the waste industry, banking, customer service and administrative

SKILLS & ABILITIES Word, Excel, Outlook, TRUX, Cisco Phone/Switchboard, 10 key adding machine desk top check scanner and most all other office equipment. Over 25 years customer service, data entry, phone sales and collections!

Bread Financial, collections!

Door Dash, I drove approximately 17,489

Jolly Penguin, my snow cone business

Lincare medical equipment! Remote phone sales and customer service!

EXPERIENCE LOWE’S Store # 3 Present

Retail Home Improvement Store, September 2020-Present

Fulltime Cashier and assist in Cash Office

LOWE’S Store # 1958

Retail Home Improvement Store, May 2020

Weekend Cash Office: balancing the Safe and all the tills used for the day and

the next day, also cashier couple days a week.

GOODIES DEPARTMENT STORE

Retail Department Store Sales. October 2019 - Present

HILTON HEAD HOSPITALITY Dahlonega, GA

SALES April 2017 to July 2019

Sold vacation packages for Vacation Play who in turn sells time shares on Hilton Head Island 100% autodial phone sales. Met and exceeded goals, including Top Seller.

ACCOUNTEMPS Ball Ground, GA

Contract to Advanced Disposal Services September 2016 to February 2017

RESEARCH CLERK/ABANDON PROPERTY PROJECT Project encompassing multiple databases in the Greater Atlanta District

Research all credit balances to verify payment and insure they are cleared from the accounts, taking action to process any refunds, adjustments, or corrections.

MANPOWER

Charlotte, NC Contract to Advanced Disposal Services

October 2014 to January 2016

CASH APPLICATIONS CLERK

Posted all monies to proper customer accounts in 14 companies

ADVANCED DISPOSAL SERVICES Ball Ground, GA

ACCOUNTS RECEIVABLE/CASH APPLICATION March 2013 to February 2014

Posted all monies to proper customer account, researched payments scanned these monies to the bank for deposit, identified all intercompany payments, balanced all monies and entered on the Cash Journal each day. Also did adjustments on accounts to process NSF returned checks.

LEAD COLLECTOR FOR ATLANTA DATA BASE November 2010 to March 2013 The Atlanta data base consists of approximately 6200 customers with annual revenue of $30.6m. Also I received employee of the month award in September 2012 for consistent results impacting the bad debt number.

COLLECTOR/ADMIN/UTILITY January 2008 to November 2010 Collected the N.GA Data Base which consists of approximately 650 customers with an annual revenue of $3.4m. Also did the A/R adjustments for the district, suspended customers service and applied past due fees. Called upon by Management for special projects plus trained on other positions in order to do their job while out.

DR PAUL CHANDLER Alpharetta, GA

December 2006 to January 2008

Worked at the front desk, greeted patients, pulled medical file, collected money and processed payments. Also assisted with patients by applying heat packs etc.

EDUCATION Fulton High School, Atlanta, GA

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