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Sales Customer

Location:
Mumbai, MH, India
Posted:
February 25, 2016

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Resume:

CURRICULUM - V I T A E

RAJESH SAINI

***/** **** **** *** (krishna ngr)

Street no-3 Delhi-51

Ph no-981*******

E-mail: actosf@r.postjobfree.com

Objective

To work in the courier industry, understand and develop the efficient clients . so as give us good bussiness & also good in payment

Work experience

8 years experience in INTERNATIONAL COURIER DIVISON (STERLING EXPRESS PVT LTD.).

Since March 02 to present:-

Working with STERLING EXPRESS PVT LTD, as a AREA SALES PRAMOTER (Head of the Sale Dept.).

My job profile is as under:-

Making development sale as per company growth.

Handling from sales till the Payments stage.

To create new clients with my efforts & to give also attention of old clients with our good services & to make the business relations healthy.

Have knowledge of handling office .

Currently handling the sales of big clients .

CUSTOMER SERVICES

Responsible for ensuring that customer enquiries are resolved at first point of contact, unless specialist knowledge or further investigation is required. Doing this by using judgement and taking decisions within established procedures for each enquiry.

Responding promptly to customer enquiries in person or via telephone, letter, and email – always in a professional & efficient manner. Using the in-house system to record necessary information and instigate actions as required. Processing orders, forms, applications and requests for information. Dealing efficiently with questions and queries from customers. Keeping up to date with all the company's products, services and procedures. Directing requests and unresolved issues to other colleagues. Maintaining up to date paper and computer based files and administrative systems. Promoting the company’s products and services to customers. Handling objections professionally.

Academic Qualification

B.A in ARTS from GURU NANK DEV UNIVERSITY (AMRITSAR PUNJAB).

Technical Qualification

Done 6 months course from RPJ

Which covered the followings:

Package- MS office (Word, Excel, Corel Draw, Power point).

Interests and Activities

Reading books of sports.

Spending time with family and friends.

To go out for shopping.

Quality Traits

Striving excellence so as to achieve the best.

Being optimistic in all my situations.

Personal Details

Name: Rajesh saini

Father Name: Mr. Janak Raj Saini

DOB: 30 JUNE 1975

Languages Known: English, Hindi,Punjabi

Marital Status: Married

RAJESH SAINI



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