Customer Service Sales

MS. SUSANA L. PILONGO

Sales Engineer/ Account Executive

093*-*******/ 092********

**********@*****.***

# *** ******** **., ******’s, Dolores, Taytay, Rizal

Objectives:

To establish and maintain good business relationship between client and the employer to grow up business rapport.

Job Responsibilities:

- Meet Sales targets.

- Provide excellent customer service, ensuring satisfaction and repeat business.

- Provide client feedback and review of projects through weekly reports and other documentation for the company.

- In continuous contact with clients at all stages of the order.

- Track and evaluate inquiries and ongoing orders

- Directly deal with clients.

- Develop and maintaining relationships with clients by providing top quality service.

- Prepares sales-related documentation such as quotations from inquiries, sales contracts

-Responsible for development and delivery of product demonstrations

-Responsible for representing the product to customers and at field events such as conferences, seminars etc.

-Able to respond to functional and technical elements of RFI/RFPs

-Able to convey customer requirements to product Management teams

-Able to travel throughout sales territory.

Education:

Elementary: Tupas Elementary School- Antequera, Bohol- 1991-1992-3rd Honor

High School: University of Bohol - Tagbilaran City - 1995-1996-NCEE 2nd Topnotcher

-University Math Ball Quiz Winner

Tertiary: Rizal Technological University-MainCampus-2001-2002

(BSCOE) – Bachelor of Science and Computer Eng’g

Employment History:

Company Position

Kooler Industries Sales Engineer

Sept 2013-Mar2014

Toyota Motor Phils. Marketing Professional

2009-2010

Espa-Fil Import & Export Corp. Account Executive

2001-2008

Jett Waterheater Telemarketer

2000-2001

Dr. Francisco Cortez Sr. Realty Secretary

1998-2000

D’Links Data Encoder

1997-1998

Character Reference:

Name Occupation

Col. Perfecto Dulay (TPMO) Chief

Pasig City Blue Boys Team

Atty. Arthur Naciongayo Lawyer

Ms. Ging Sison NYPD-Podium Mall Prop

Pasig City

I hereby certify that the above information are true and correct to the best of my knowledge.

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