Mia Gonzales
Sacramento, CA 95828
Cell: 916-***-****
Email: ********@*****.***
Qualifications:
Ability to prioritize and remain focused on the essence of an issue
Excellent with customer support services
Skilled at learning new concepts quickly while working well under pressure
Work well with/without supervision
Experience:
07/14 – Current Comfort Keepers/Accountemps Citrus Heights, CA
Accounting Clerk (Temporary Assignment)
Assist with payroll entries
Invoicing and posting payments for clients
Scanning personal files onto clear care system, running back checks
4/14 – 7/14 Country Charm Carpet Services Dubuque, Iowa
Billing/Invoices Clerk
Managed billing for payment
Managed all accounts payables
Answering all incoming calls for scheduling
11/13- 2/14 Accustaff/United Way Sacramento, CA
Administrative (Temporary Assignment)
Data Entry/Collected ballet forms
Data Entry/Faxing/Filing
Managed ballet forms
8/12-9/13 Appleone/Coldwell Banker Roseville, CA
Receptionist (Temporary Assignment)
Greeting customers/Cash handling
Answering multi-phone lines
Placed all Fedex/UPS orders
Mailing, faxes, coping documents
9/09-7/12 California Energy Commission Sacramento, CA Administrative/Customer Service Rep (Temporary Assignment)
Assisted consumers with their Rebates for Cash for Appliances
Helped consumers with General information on their applications
Scanning and printing out Documents of the internet for Consumers
Answering all incoming emails from consumers regarding rebates
Assisted Retailers with online documents for consumers
HVACs assistant for customers applying for a rebate
Audits on all applications for rebates
EDUCATION:
1993-1994 Sacramento City College – General Education Sacramento, CA
1988-1992 Foothill High School Sacramento, CA