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Customer Service Quality Control

Location:
Baton Rouge, LA
Posted:
August 02, 2015

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Resume:

STEPHEN S. INGRAM

***** ********* ******

Baton Rouge, LA 70810

225-***-****

acq1x8@r.postjobfree.com

OBJECTIVE To obtain a challenging position with a growing company in which I am able to utilize my government assistance experience as well as provide quality performance

SUMMARY OF QUALIFICATIONS

.

Extensive background in client research.

Fluent in Worltrac, E-Grants and HDP3.

HAZWOPR, CPR Certified, 10 HR OSHA Basic

TWIC Card, Security Passport

EMPLOYMENT HISTORY

2011-present T.G. MERCER INC., Willow Park, TX

Responsible for data collection and data entry of pipe logistical information. Utilized this information to ensure that product is received in a timely manner to proper port. Follow through and follow up as needed.

2005- 2010 THE SHAW GROUP, Baton Rouge, LA

Louisiana Small Rental Property Program-HMGP/CDBG Program: Home Inspector, responsible for quantifying and qualifying dwelling measurements, familiarity of building codes and specifications. Utilized Worltrac, Egrants and HDP3 in data entry for applicants making claims for financial assistance from the LSRPP-HMGP CDBG program. Assisted in all areas of these programs including application, program requirements and troubleshooting.

Louisiana Road Home Program: Home Inspector, responsible for data collection and entry, construction measurements, familiarity of building codes and specifications and liaison to residents making claims to the Road Home project. Facilities management, inventory and control, budget proposals relative to my area of responsibility and other duties as assigned. Monthly reconciliation of company issued AMEX and Mastercard.

Hurricane Katrina "Haul & Install" Project: Assisted in all areas of project operation including database entry, customer service, assessment of sites, quality assurance, quality control, construction and problem solving. Managed shut down of Baton Rouge trailer staging area.

BASF (SHAW) (2008-2010)

Trained to operate filter press in Wastewater Treatment Plant Facility in relief of regular employee. Responsible for data collection and entry, sampling and quality control. Monitor of pump and filter press gauges to ensure press is run safely and properly.

EDUCATION

1993 UNIVERSITY OF SOUTHERN MISSISSIPPI, Hattiesburg, MS B.S. Hotel/Restaurant/Tourism Administration



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