Customer Service Account Manager

Abdiaziz Hassan

Knowledgeable Home Health Aide delivers high-quality care to individuals. Creates safe and secure environment while assisting with daily living activities. Offers friendly and understanding attitude.

Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people- person successful mediating various disputes.

Resourceful Account Manager with excellent client oversight, issue resolution, and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes.

Skills

Work History

Home Health Aide

Scioto ServicesLLC, Columbus, OH June 2020 - January 2025 Customer Service Cashier

Korger, Columbus, OH January 2020 - May 2020

Account Manager

FITHthird BANK, Columbus, OH July 2019 - January 2020 columbus, United States 43230 1-614-***-****

**************@*****.***

Home Cleaning and Sanitizing Medical Reminders

Personal Care Assistance Mobility Support

Customer Identification and Qualification Product Information Communication Teamwork

Converting leads Account development

Analyzed problems, identified solutions and made decisions. Answered incoming telephone calls, took down messages and provided information. Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.

Provided mobility assistance such as walking and regular exercising. Resolved customer complaints and maintained clean and tidy checkout area. Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.

Maintained customer satisfaction with quick and professional handling of product returns. Handled approximately daily credit and cash transactions for customers with accuracy and speed. Performed cash, card and check transactions to complete customer purchases. Education

Associate of Arts in Computer And Information Sciences Expected in May 2026 Columbus State Community College, Columbus, OH

Trained new employees on customer service, money handling and organizing strategies. Kept detailed records of daily activities through online customer database. Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.

Built relationships with customers and community to promote long term business growth. Honoree of community projects and connection.

Awarded: Service Awards, Quality Team Awards

3.8 GPA

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