Customer Service Manager
Resume:
Shawniece Artis
Bronx N.Y 10472
Dear Hiring Manager:
I would like to submit my resume to your company to be considered
for any position that you may have. I have just graduated from
college with my Associates Degree and I am looking for employment.
Through my work experience, I have become a detail oriented
individual, with strong organizational and time-management
abilities. Utilizing excellent interpersonal and communications
skills. I interact effectively with co-workers, supervisors, and
administrators alike. Whether working within a team environment
or independently, I complete projects in an accurate and timely
manner. My enthusiasm and motivation has always enabled me to
meet new challenges head on while adapting quickly to new
responsibilities and environments.
Thank you for your attention and consideration
Sincerely,
Shawniece Artis
Shawniece Artis
1560 Union-Port Road Apt#2E
Bronx, NY 10462
*********.*****@*****.***
Qualifications
Detail orientated achiever with strong interpersonal skill who
enjoys working in a team environment that allows opportunities for
both personal and professional growth. Experienced with Microsoft
word, Internet, Excel, Power Point, Email, office equipment
EMPLOYMENT HISTORY
Glaze Teriyaki
Head Cashier
06/2010- Present
. Train and Coach new employees
. Assist customers with all transactions
. Reconcile cash draws at the end of each shift to insure accuracy
. Make sure all policies and procedures are followed to the companies
standards
NYC SUMMER YOUTH PROGRAM
OFFICE ASSISTANT
07/09-08-09
. Assisted the Office Manager with daily functions of the office
. Answered Multi-line telephones
. Processed payments for clients paying their bills
. Sent and received faxes
. Kept logs of payment using the computer system
JC Penney, Bronx, NY
Sales Associate/ Customer Service
09/ 07-06/ 08
. Work to insure sales and service objectives are met
. Nurture repeat business by initiating follow-up contacts
. Responsible for making sure the sales floor was ready for opening
. Promote products that are available for purchase
. Answer telephones and respond to inquires
. Responsible for delegating returns to specific departments
. Reconcile cash drawer at the end of the day
Education
Fulton Montgomery Community College
Granted 05/2010
Associate Degree
Lehman High School, Bronx, NY
Regent Diploma
Granted- 06/08
References upon request
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