Receptionist/Office Staff
Resume:
ANGELLA JUSTINE F. SALAZAR
#** ***** **. ******* *, Brgy. Amihan, QC
Mobile No: 093********/091********
Email Add: ***********@*****.***
WORK EXPERIENCE
D'grums Holding
May 2012-January 2013
Brookside Hills, Cainta Rizal
Office Clerk (8 months)
* Communicate with customers, employees, and other individuals to answer
questions, disseminate or explain information, take orders and address
complaints.
* Answer telephones, direct calls and take messages.
* Complete and mail bills, contracts, policies, invoices, or checks.
* Operate office machines, such as photocopiers and scanners, facsimile
machines, voice mail systems and personal computers.
* Review files, records, and other documents to obtain information to
respond to requests.
* Deliver messages and run errands.
Gems Hotel and Conference Center
February 2013 - December 2013
Circumferential Rd., Antipolo City
Receptionist (10 months)
* Deliver excellent customer service, at all times.
* Assist in keeping the hotel reception area clean and tidy, at all
times.
* Deal with all enquiries in a professional and courteous manner, in
person, on the telephone or via e-mail.
* Administer all reservations, cancellations and no-shows, in line with
company policy.
* Keep up to date with current promotions and hotel pricing, to provide
information to guests, on request, while maximizing bedroom sales
opportunities.
* Fulfill all reasonable requests from guests to ensure their comfort,
satisfaction and safety.
EDUCATIONAL ATTAINMENT
Primary : Holy Spirit Integrated School
(1999-2005)
Secondary : Holy Spirit Integrated School
(2006-2009)
Tertiary : Philippine Women's University
Graduate School
2-year Tourism Services
(2010-2012)
SKILLS
. Good communication skills
. MS office
. Problem solving
. Stress tolerance
. Flexibility
PERSONAL DATA
Nickname : Angel
Age : 22 years old
Birthday : October 18, 1992
Place of Birth : Mandaluyong
REFERENCES
Kenneth Patrick L. Kalaw
Self-employed
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