ANGELLA JUSTINE F. SALAZAR

#** ***** **. ******* *, Brgy. Amihan, QC

Mobile No: 093********/091********

Email Add: acod6v@r.postjobfree.com

WORK EXPERIENCE

D'grums Holding

May 2012-January 2013

Brookside Hills, Cainta Rizal

Office Clerk (8 months)

* Communicate with customers, employees, and other individuals to answer

questions, disseminate or explain information, take orders and address

complaints.

* Answer telephones, direct calls and take messages.

* Complete and mail bills, contracts, policies, invoices, or checks.

* Operate office machines, such as photocopiers and scanners, facsimile

machines, voice mail systems and personal computers.

* Review files, records, and other documents to obtain information to

respond to requests.

* Deliver messages and run errands.

Gems Hotel and Conference Center

February 2013 - December 2013

Circumferential Rd., Antipolo City

Receptionist (10 months)

* Deliver excellent customer service, at all times.

* Assist in keeping the hotel reception area clean and tidy, at all

times.

* Deal with all enquiries in a professional and courteous manner, in

person, on the telephone or via e-mail.

* Administer all reservations, cancellations and no-shows, in line with

company policy.

* Keep up to date with current promotions and hotel pricing, to provide

information to guests, on request, while maximizing bedroom sales

opportunities.

* Fulfill all reasonable requests from guests to ensure their comfort,

satisfaction and safety.

EDUCATIONAL ATTAINMENT

Primary : Holy Spirit Integrated School

(1999-2005)

Secondary : Holy Spirit Integrated School

(2006-2009)

Tertiary : Philippine Women's University

Graduate School

2-year Tourism Services

(2010-2012)

SKILLS

. Good communication skills

. MS office

. Problem solving

. Stress tolerance

. Flexibility

PERSONAL DATA

Nickname : Angel

Age : 22 years old

Birthday : October 18, 1992

Place of Birth : Mandaluyong

REFERENCES

Kenneth Patrick L. Kalaw

Self-employed

(091********)

Contact this candidate