food server, cashier, banquet server
Resume:
Nora Estes
*********@*****.***
Skills: cash handling experience, multitasking, strong organizational and
planning, strong communication skills verbally and in writing, very
detailed oriented, punctual, math skills, out standing costumer service
skills.
Volunteer: Fifth Avenue Restaurant Group, LV, NV Dec
2013-Present
File, organize and destruction of documents, Auditing and
verifying payments and customer, Answering multi phone lines
Volunteering has made a significant difference in labor costs
Randstad Professionals LV NV Feb 2014- June 2014
Contracted to Caesars Entertainment Corp.
Data Entry at a 100 percent, 40 WPM 100%, Audit non-gaming
and gaming, banks, GCA (Global Cash Access), File, Process W2
statements, print, seal, and mail, Completing all requests in
a timely manner with no supervision while making a
significant difference in labor costs
ELMTON PIZZA: STRUTHERS OHIO
JAN 2011- NOV 2013
Providing and maintaining high levels
of customer service. Increase sales by
Product knowledge...up sale practice
portion control resulting in less
Recourse waste. Strong communication
skills verbally and in writing
Cashed out costumers, performing duties
with no supervision, self starter,
Strong team player
Clarencedale Cake, Boardman, Ohio Aug 2009- Jan 2011
Back of House Manager/ Customer Service
Front of House Receptionist, answering
phones and providing outstanding customer service resulting
in customer loyalty and increase of sales, handling all cash
and credit card transactions. Excellent in communicating
verbally and in writing Back of House: Prepped and delegated
crew duties, product and inventory control, which resulted in
lowering labor costs and greater food cost control, trained
new employees which resulted in a strong Team player
atmosphere that exceeded customer expectations and increase
in the profit line.
NEOCC, Youngstown, Ohio Jan 2006- Aug 2009
Supervisor for Canteen
Attaining Federal Clearance, responsible for supervision of
120-160 inmates maintaining and monitoring food quality,
portions, food storage this accomplishment led to "Increase
in Profit Line, past management, experience was instrumental
in aiding while instructing the inmates on the value of
practicing Serve-Safe procedures
International House of Pancakes, Colorado Springs, CO
July 2000-Aug 2005
General Manager
Maintaining the highest costumer service, RESULTING MY STORE
WAS NUMBER 1 IN THE REGION AND STAYED ON THE TOP 3% THROUGH
OUT MY SUPERVISION" Trained, coached new and veteran
employees resulting in "INCREASE OF SALES" and guest
loyalty. Creating and maintaining a "Winning Team."
Controlling food cost, inventory, and labor cost resulting
in an Increase of Profit Line, balanced general ledgers, P&L
statements, Maintained building and grounds
?KNOWLEDGE AND EXPERIENCE : Hobart mixer, commercial ovens, grills, deep
fryers, slice, convention ovens, scales, printers, fax machines, multi-
line phone system, pressure sealer, MS spread sheets, Microsoft, Word
Excel, computers, transferring data to computer system, ten key experience,
scheduling, answering phones, sorting mail, document preparation,
maintaining supplies, trained in HIPPA Laws . Knowledge and training in
handling confidential and sensitive information
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