Customer Service Office
Resume:
Barri Cupp
Avenue
Royal Palm
Beach, FL 33411
acct44@r.postjobfree.com
m
Objective:
To obtain a position which utilizes my interpersonal and office
skills
Functional Summary:
Responsible for various aspects of maintaining a smooth functioning
office
Including filing systems, ordering supplies, answering phones and
taking
messages, bookkeeping and reconciliation, mail, data entry, typing,
and providing general administrative assistance.
Employment:
2007-2012 Erdman Anthony, Royal Palm Beach, Florida
Administrative Assistant/Receptionist
Produce letters, memos and correspondence and all other business
word processing as requested by office personnel using dual
monitors.
Assist Engineers with formatting, word processing and data
collection for business proposals and correspondence in Microsoft
word and Adobe Professional programs.
Search internet for upcoming proposals and relay information to
engineer. Follow instructions of engineers and gather information
for resumes, project descriptions, insert information including
photos into 254, 255, 330 forms and other types of business
proposals created in Microsoft word and format following
instructions from the client requesting a proposal.
Prepare by copying, collating and sending proposals to clients.
Prepare and maintain miscellaneous spreadsheets in Excel as needed.
Meet deadlines and deliver assignments on time as requested by the
office personnel.
Maintain electronic and paper files for project, contract, general
and miscellaneous files in accordance with office standards.
Operate windows 7 system and Microsoft 2007 including excel,
outlook, word, powerpoint, vision and adobe professional programs
as applicable to the needs of the office.
Operate Vision program for time sheets, expense sheets, to add and
update projects, resumes, licenses for company and engineers.
Perform specialized functions such as maintenance of records in
excel spreadsheets, invoice tracking and data entry.
Coordinate teleconferences and video conferences, make travel and
seminar arrangements and maintain these events in outlook calendar.
Coordinate client (internal and external) meetings, including the
ordering, purchasing and set up of refreshments, lunches and audio
visual support equipment.
Compile, organize and maintain hard copy, electronic (scanned copy)
and video library materials.
Answer multi line switchboard and direct caller to the appropriate
employee
transfer calls to voice mail, or provide caller with information
needed.
Greet and direct visitors.
Request renewals of certificates of insurance from corporate
office, send to client and scan in project file.
Receive, open, sort, scan, and forward incoming mail and faxes.
Coordinate the pick up and delivery of different mail services.
Assist in other related clerical duties such as photocopying,
scanning, faxing using Xerox copier and scan blue prints using
Xante scanner/potter/printer and filing electronically and in paper
files.
Assist with special projects as needed by the engineers and office
manager.
Coordinate approval and filing with corporate accounting staff of
all office invoices and accounts payable.
Manage office petty cash fund including tracking of payments and
withdraws.
Manage special account checking account by writing checks, making
deposits and balancing each month.
Make deposits by using internal check deposit machine and keep
track on excel spreadsheet.
Troubleshoot Xerox (copy, scan and fax machine), desktop printers
and plotter in office.
Maintain office supplies by taking inventory and ordering online.
2003-2007 Strollo Architects, Columbiana, Ohio
Secretary/Receptionist
Responsible for general office functions of an Architect Firm
Answer phones on a multi-line system, transfer calls and take
messages.
Sort, organize and distribute incoming and outgoing mail.
Maintain paper and electronic filing system for current and closed
jobs and maintain excel spreadsheet tracking all files.
Create data summaries, cost summaries, filing system records, and
other data sheets in excel.
Type letters and memos to clients and others in Microsoft word.
Type contracts, change orders, opening and closing documents in an
AIA computer program.
Scan, copy and fax using Xerox.
Do inventory and shop for office supplies.
Obtained notary license.
2006. Davidson's Painting & Wallcoverings,
Inc., Columbiana, Ohio
Office Manager/Bookkeeper
Responsible for general office functions of a union
painting/wallcovering contracting family owned business.
Sort and open incoming mail and organize by type, including bills,
invoices,
Payments and general items, which need action by the President and
Treasurer.
Maintain filing systems for open and closed jobs by contractor,
vendors, payroll related files and employee files. On an annual
basis, color code labels and set up new files, clear out closed
files for storage and label storage boxes.
Order office supplies and wallcoverings, including obtaining
competitive pricing and follow-up on outstanding orders.
Assist president by doing take offs of architectural prints.
Perform various bookkeeping functions including inputting and
paying bills (accounts payable). Payroll reports and taxes, union
reports, workers compensation reports and basic account
reconciliation on the Quickbooks Pro program.
2000-2002 Nemenz Little Shopper, Columbiana, Ohio
Cashier
During assigned shift, responsible for opening store in absence of
owner which included unlocking doors and disabling alarm system,
unlocking cash registers and lottery machine, making coffee,
preparing sandwiches and other deli items to prepare for the daily
customers.
Ensure reasonable levels of inventory are on hand by monitoring and
stocking coolers and shelves where appropriate.
Operate cash register, made cash sales to customers following
policies and procedures requiring appropriate identification for
certain types of sales.
Operate lottery machine.
Perform duties with emphasis on customer service.
2000. Clerk of Courts, Title Department,
Lisbon, Ohio
Title Clerk
Responsible for processing various types of titles (on road, off
road, boats,
campers, etc.) for walk in individual customers, car dealers,
including preparing appropriate paper work, clerical checks,
verifications and taking payments.
Review information on title (year, make, model, mileage, purchase
date, signature, notary signature and other important facts) for
completeness and obtain necessary information from customers.
Calculated amount of tax due, check proper ID of buyer and seller,
transfer data into computerized system, print title and notarized
information.
Responsible for individual cash drawer.
Perform daily duties with emphasis on customer service.
1978-1986 CJC, West Palm Beach, Florida
Assistant Bookkeeper
Responsible for general office functions of an insurance agency.
Sort, labeled and file files by category including personal,
commercial lines and various accounting files.
Operated postage machine, Xerox copy machine and Dictaphone.
Assist bookkeeper with various bookkeeping functions including
accounts payable, accounts receivable, data entry, printing and
preparing various reports and performing account reconciliations.
Serve as front line receptionist handling a multi line phone system
directing calls to appropriate stations, taking and relaying
messages and follow-up on repeat calls and represent the company by
greeting and directing walk-in customers ensuring that customer's
needs are taken care of.
Assist owners with personal banking accounts.
Assist office personnel with computer system issues.
Troubleshoot computer problems.
1976-1978 Columbiana County Board of Elections, Lisbon, Ohio
Temporary Registrar
Register voters walk in customers at various locations within
Columbiana County including the main office.
Type and filed registration cards.
Education: 1977 Columbiana High School, Columbiana, Ohio
Graduated with high school diploma
References: Available upon request
Contact this candidate