Chicago, IL *****
******@*********.***
Phone 773-***-****
Jocelyn R. Ong
Objective To be part of an organization that could enhance my knowledge and
skills in managed care
Education University of Santo Tomas, Manila, Philipines
Commerce, Major in Business Administration
Training Medical Insurance Claims
Insurance Contractual Allowances
Languages Bilingual - English/Tagalog
Professional August 2000 - April 2013 Swedish Covenant Hospital
Experience Chicago, IL 60625
Managed Care Representative Clerk
Review payments received from insurance companies and apply discount
according to contract
Determine if accounts are underpaid or overpaid and give a reminder
to collectors for follow up
Enter contractual discounts manually on all inpatient and outpatient
surgeries for the week
Apply appropriate uninsured discounts on accounts denied coverage
July 1998- April 2000 Open MRI of Chicago
Chicago, IL 60641
Medical Biller and Collector
Follow-up on all submitted claims with insurance company
Resubmitting, resolving problems
Collect delinquent accounts by establishing payment arrangements with
patient
Communicate with patients to obtain / verify billing information
payment and answer questions and resolve concerns
March 1997-April 1998 HealthSouth
Chicago, IL 60603
Medical Biller and Collector
Call insurance companies to check status of medical claims and
provide all information needed by insurance companies for payment
Identify problems, diagnose causes and determine corrective actions
Respond to written and telephone request for account verification
Analyze the explanation of benefits made by insurance and check
against our contracts
Data entry of CPT codes, prepare insurance claims and itemized bill
for each patient
August 1993-February 1997 Day Surgicenter
Chicago, IL 60603
Medical Records and Billing Clerk
Preparation of billing packets for the patients
Daily surgeries data entry from surgical log
Receiving, data entry, copying, filing and follow up operative
reports
Call insurance companies to check status of medical claims and
provide all information needed by insurance companies for collections
Preparation of letter for collection payments
February 1992-March 1993 Social Security System
Q.C., Philippines
Processing Clerk
July 1982-May 1990 Far East Bank
Q.C., Philippines
Branch Trader and New Accounts clerk
References Available upon request