ARHEBAMHEN JENNIFER ENIMIELENOMO
Street **, ***** ***** *****: firstname.lastname@example.org
To work in a challenging, dynamic and competitive environment that offers opportunity to grow and to contribute remarkably towards achieving professional and career improvement.
DATE OF BIRTH: 8th June, 1992
MARITAL STATUS: Single
STATE OF ORIGIN: Edo State
LOCAL GOVT: Esan-South East
Edo State Institute of Technology & Management, Usen 2010-2015
Royal Climax College, Benin City. 2001-2007
Word of Success Group of Schools, Benin City. 1994-1999
Higher National Diploma (HND) in Computer science 2015
National Diploma (ND) in Computer science. 2010
West Africa School Certificate 2007
Primary School Leaving Certificate 1999
OTHER CERTIFICATIONS OBTAINED WITH DATES:
Certificate of National Service (National Youth Service Corp) 2016 – 2017
Cisco Certified Networking Associate Routing & Switching (CCNA) (In View)
WORK EXPERIENCE DATE
AFRICA BABYCARE LTD. April 2018 - Date
Order Fulfillment/ Telemarketing Associate
Creating Tickets for orders made, ensure it is tracked till it is delivered to the customer.
Ensure complaints are escalated appropriately and sending timely updates to customers.
Ensure customer satisfaction by meeting the SLA terms through short response/delivery times.
OUTCESS SOLUTIONS NIGERIA LIMITED Dec 2017 – April 2018
Plot 4, Jeremiah Ugwu Street, Lekki Phase 1, Lagos.
Customer Service Representative
Handling and resolving Customers’ complaints over the phone and follow up on resolution with the back end.
Provide customers with updated Product and Service information at first contact over the phone.
Assisted in sales, telemarketing and upselling of GoTV’s products and services.
Delta State House of Assembly, Asaba 2016 – 2017
Ensured proper documentation of minutes during meetings.
Maintained effective records of administrative activities.
Communicated and distributed letters, memos and correspondence.
Performed other assigned duties when required.
Play House Entertainment, Abuja Receptionist 2010 - 2011
SKILLS AND COMPETENCIES
Strong Communication and Interpersonal Skills.
Proficiency in Microsoft Office Packages.
Very Honest and maintains high level of integrity in all actions.
Strong, Passionate & Committed to continuous learning.
Travelling, Reading and Singing
Available on request