Customer Service, Spanish Writing Content, Translate Event Coordinatio

Jenny Molina

***** ** *** ******

Plantation, FL 33325

Email: **************@*****.*** Cell: 954-***-****

Objective: A position in the communications field I can apply my creative skills to write and translate great content (English/Spanish), create marketing campaigns and provide top notch service to each client.

Communications/ Writer Consultant

Full Service Int’l

January 2015-present

Primary contact with new clients and existing clients. Solid sale skills using face to face interaction, email, phone. Excellent customer service and presentation skills.

Assist vice-president in organizing medical conferences with local and international physicians and partners.

Translate, edit content and documents from Spanish/English. Prepare documents and edit them for scientific approval.

Create power point presentations in Spanish/English. Prepared Q&A session for conferences.

Familiar with major medical manufacturers and therapies: GE, Phillips, BrainLab, Proton Beam, and DBS.

Passion for helping and motivating others. Exceptional listening skills and very patience.

Handle complaints immediately before escalation. Great problem-solving skills.

Excellent research and sale strategic skills to analyze main competitors’ products and study new market trends using internet, journals, research sites and other reliable sources.

Work closely with manufacturers for sponsorship opportunities.

Create different plans with discounted rates for students and residents.

Supporter of international non-profit organizations that benefit people living in extreme poverty. Ex: Doctors without Borders, IPPNW, Operation Smile.

Education and Skills

Fast learner. Familiar with MS Office Suite, Intranet, Power Point, Word, Research Skills, and Beginner Salesforce.

Creative mind. Excellent interpersonal skills to bond with clients, coworkers and business partners.

Master’s in Communications (Spanish Journalism) Florida Int’l University 2003

Bachelor’s in Communications (Public Relations) Florida Int’l University 2001

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