Regional Manager Office
Resume:
Stephen Todd Huff
Regional Manager
www.linkedin.com/in/stodd-huff
********@*****.***
PROFESSIONAL SUMMARY
Strategic and results-driven Regional Manager with over 15 years of leadership experience in healthcare operations, people management, and process improvement. Proven success in managing multimillion-dollar budgets, driving efficiency through Six Sigma methodologies, and fostering high-performing teams. Adept in vendor relations, regulatory compliance, and strategic planning. Known for excellent communication, crisis management, and building collaborative relationships across departments and organizations.
EDUCATION —
WORK HISTORY
The Ohio State University
Studies in Journalism & Business and Public Administration
Franklin University
Studies in Business Administration & Business Finance
Columbus State University
Studies in Business Administration & Public Relations
Sept 2024 to Present
Practice Group Manager
LifeStance Health – Columbus, Ohio
November 2022 to July 2023
Office Manager
COPC Family Medicine North – Columbus, Ohio
Nov 2003 to 2022
Regional Manager Language Access Services
Mount Carmel Health System – Columbus, Ohio
March 2002 to Nov 2003
Office Manager
Mid-Ohio Urology – Columbus, Ohio
Feb 1996 to March 2002
Director of Standards & Compliance / Public Relations & Communication Specialist/ Grant Writer & Fund Development
Rosemont Center – Columbus, Ohio
KEY SKILLS-
People Management
Business Acumen
Leadership
Communication
Coaching
Process Improvement
Project Management
Conflict Resolution
PROFESSIONAL EXPERIENCE
Managed daily operations for three outpatient mental health offices with 52 direct reports.
Oversaw performance management, payroll, onboarding/offboarding of staff, and coordinated with corporate departments to resolve client issues.
Monitored and reported KPIs to ensure efficiency and quality service delivery.
Directed budget adherence and implemented cost-conscious strategies to support revenue growth.
Maintained and optimized use of electronic medical records systems.
Led people management initiatives focused on employee engagement and retention.
Oversaw a $2.1 million departmental budget, ensuring fiscal responsibility and strategic allocation of resources.
Designed and implemented a cost-saving business model, achieving an $800,000 reduction in expenditures.
Ensured organizational compliance with all applicable local, state, and federal regulations.
Led Six Sigma-based initiatives to enhance operational efficiency, including the development of a web-based database in collaboration with clinical informatics for improved recordkeeping accuracy.
Developed and launched a system-wide Video Relay and telephone interpreting service to enhance communication accessibility.
Negotiated and managed contracts with insurance providers and external vendors.
Established and maintained long-term vendor partnerships and service agreements.
Created and delivered instructional courses focused on organizational policy, federal law compliance, and cultural competency training.
Designed and implemented operational processes aligned with quality-of-care standards.
Maintained adherence to all regulatory systems and procedural requirements.
Active member of the Administrative Council, Utilization Management, Peer Review, and Client Review Committees.
Acted as liaison with managed care organizations, as well as community, county, and state agencies.
Collaborated with Fortune 500 companies to plan and execute sales initiatives and special events.
Managed a sales team of twelve representatives: responsible for staff training and driver coordination.
Directed human resources operations including hiring, drug screening, payroll, and benefits administration.
Coordinated fundraising and special event planning from concept to execution.
Handled customer relations, managed complaints, and organized special promotional activities.
ADDITIONAL
ACTIVITIES –
REFERENCES
* Six Sigma Green Belt
* Special Olympics Volunteer
*Coached Women’s Volleyball since 1999
* Volunteer St. Vincent’s Family Center
Mark D’Aloisio
CEO of Orthopedic One
Sean McKibben
President & CEO Strategic Execution – DASI Simulations
Kristen Ordille
Practice Group Manager
LifeStance Health
Maura Ruff
Therapist
LifeStance Health
Michelle Kotte
Nurse Practitioner
LifeStance Health
Expert
Expert
Expert
Expert
Expert
Advanced
Advanced
Advanced
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