ERICA DIAZ

Austin, TX ***** • 210-***-**** • ac975u@r.postjobfree.com

Professional Summary

Diplomatic, thorough and steadfast office worker with top-notch administrative skills and solid background in coordination. Surpass business targets while satisfying diverse customer demands. Independently handle clerical tasks like routing correspondence and coordinating travel arrangements to keep business operations smooth and efficient.

Skills

Meeting arrangements

Project management

Excellent planner and coordinator

Managing office operations

Time management

Accurate and detailed

Inventory management

Spreadsheet management

Administrative, Scripts

Analytical skills, Spreadsheet

Work History

Recruiting Coordinator, 08/2018 to Current

The Modest Muse LLC – Austin, TX

Verified applicant references and employment details.

Wrote and mailed acceptance letters.

Reached out to qualified referral candidates to obtain applications.

Established special recruiting events to draw in local talent.

Worked with recruiting teams and human resources representatives to accomplish hiring objectives.

Scheduled and conducted 12 interviews each week.

Recruiting Coordinator, 02/2016 to 07/2018

Anthony Believes Foundation – Austin, TX

Maintained office inventory by ordering supplies in a timely manner.

Booked flights, car rentals and hotel accommodations for business travel.

Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.

Enhanced performance of new team members via training and support.

Transcribed meeting minutes for record keeping.

Assisted with coordination and hosting of company events.

Helped distribute employee notices and mail around the office.

Managed office operations including communications, mail distribution, supply ordering and inventory control.

Coordinated incoming job requisitions and applications.

Worked with recruiting teams and human resources representatives to accomplish hiring objectives.

11/2014 to 02/2016

Order Administration, Apple Inc – Austin, TX

DEC 2014 Order Administration Business Support.

Provide comprehensive knowledge of Apple Products and Systems.

Delegating all task and orders effectively insuring our customers have a positive Apple experience.

Proficiently navigate order systems/tools such as Apple CRM, GMACC, SAP, CRM, excel, email and Sonar.

Creating order estimates and timelines.

Process lease agreements, and booking orders with various methods of payment.

Prepared account service-related documents such as meeting agendas, meeting reports, proposals and other client communications and correspondence.

Communicate with customers in a courteous manner using approved scripts as needed via phone or written correspondence.

Working in a collaborative team environment while meeting quality standards.

Participated in client meetings and conference calls and documenting discussions and action items.

Developed and maintained an understanding of assigned client's business, corporate culture, products/services and strategic communication plan.

Proactively communicated with clients on a daily basis in a professional, efficient manner.

Attended to client needs and continually sought ways to add value to the client-business support relationship.

Review orders and vendor quotes and forwarded to respective departments for finalization and billing.

Education

Biology & Business

Texas Southern University

Kaplan College

Bachelor of Science: Business Administration, Expected in 2020

Grand Canyon University - Phoenix, AZ

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