Noreen Haider

Centerville, Virginia, *****

703-***-**** • ac8xse@r.postjobfree.com • LinkedIn.com/in/

IT Project Management

Multifaceted technical career with 20-year track record of innovation and success

Technically sophisticated project manager with solid history of effective telecommunications and IT systems integration/qualification and testing. Skilled trainer and project leader; able to direct multiple tasks effectively and master innovative software and tools. Possess several professional certifications and holds Public Trust Security Clearances from the Department of the Interior and Department of Justice.

Core Competencies:

Full Life Cycle Project Management

Systems Launch / Implementation

Network & Systems Engineering

Client Relationship Management

Vendor Management/ Stakeholder Management/Sourcing

Quality Assurance and Testing

Business & IT Planning

Problem Resolution/ Troubleshooting

User Training and Support

Risk Management

Professional Experience

Time-off for Personnel Reason, 4/2018 - Present

Project Manager

DISYS Solutions, Inc., 9/2017 – 3/2018

Responsible for project planning, estimating, tracking and program management for implementation of projects and change requests that utilize the corporate Enterprise environment. Provide accurate and timely reporting to senior management, including status, project metrics, resource allocation and risk mitigation. Chair efficient and effective meetings, extracting information and driving agenda. Maintain project tracking repositories.

Key Achievements:

Collected a stellar team with shared goals of customer satisfaction and on-time deliverables through intensive recruitment strategies and dedication to retaining top talent.

Oversees projects within IT infrastructure including server, operating systems, virtualization, security, wireless, voice/collaboration, and routing/switch, using Cisco, Meraki equipment.

Advocates on behalf of the client to attain resources and efforts from executive staff to ensure the project aligns with client goals.

NetServices-USGS

Project Manager, 10/2012 – 07/2017

Provided technical leadership for project planning, estimating, tracking, and portfolio management for SharePoint environment implementation projects. Coordinated with corporate clients on timeline and deliverables by providing them detailed documents and hosting frequent meetings.

Key Achievements:

Managed all phases of data center upgrades and software development projects for clients including the procurement and installation of VMware servers and software development projects using Agile.

Thoroughly and frequently analyzed projects for risk and exposure to identify potential issues.

Experience in complete Software Development Life Cycle (SDLC) including System Requirements

Sprint

Implementation Project Manager II, 1/1999 – 6/2012

Promoted several times over advanced tenure holding the positions Network Operations Specialist III, Network Engineer for Re-Design/Analysis Group, DBU Group and NTAC. Pursued continued education through Sprint coursework focusing in Cisco systems and implementation. Ended tenure as the sole point of contact for large government clients from customer acquisition to retention.

Key Achievement:

Directed tasks to team of engineers to ensure circuit provisioning and installation of CPE equipment was completed on time and under budget according to customer specifications.

Collaborated with groups and other departments to create and maintain project documentation.

Increased client spending and satisfaction with expert tracking of site surveys, new site installation, data and voice circuit upgrades/downgrades, de-commissioning, conversions to newer technology and replacement of End of Life equipment

Technical Proficiencies

Platforms:

Windows Operating Systems, NT Workstation, NT Server, and NetWare 4.11, Cisco IOS 10, 11, 12.

Tools:

Network General Voyence, CA One-Click Spectrum, ODIE, MS Project, MS Office. Agile

Hardware:

Familiarity with Cisco 2500, 2600, 2800, 2900, 4500, 7200 and 7500 series routers, Kentrox, ADTRAN, CSU/DSUs and Frame Relay/ATM passport switches.

Education and Credentials

Bachelor of Science in Economics

Bahauddin Zakariya University

Network Engineering & Management Diploma

Computer Learning Center

Certifications

ITIL Foundation

Cisco Certified Network Associate (CCNA-prior)

Microsoft Certified Professional (MCP-prior)

Sprint Professional Development

Advanced Cisco Router Configuration & Juniper, Trouble Shooting Cisco Routers, Introduction to Kentrox AAC-2/3 & Nortel Passport (ATM/Frame Relay Switches), Implementing Quality of Service (QOS) for Cisco, Installing & Configuring PIX Firewalls, Check Point Firewall, PMP Training

Contact this candidate