Name: SAJID IQBAL SAAZ
To work in competitive and challenging environment so as to enhance my technical and personal attributes and to implement efficient working methods for the betterment of the organization and thus to deliver tangible value to my employer.
Oversee large-scale IT-networks and infrastructure, Electronic Security Systems Projects - from initial planning, designing, estimation and execution to implementation and enhancements.
Proven leader adept at building and motivating diverse technical teams to achieve outstanding results and complete projects on time and budget.
Developing and ensuring customer satisfaction through proper installation and by maintaining excellent service after commissioning.
Service Operations &Team Management
Managing Service Operations with focus on implementing policies & procedures.
Developing and ensuring customer satisfaction by maintaining excellent service deliverables.
Strict vigil on field operation through directly interacting with customers to address their objections if any.
Organizing regular periodic meetings & trainings for service technicians & engineers and technical staff for discussing current work issues and devising solutions for enhanced operations.
Client Relationship Management
Ensuring speedy resolution of queries to maximize client satisfaction levels.
Enhancing customer satisfaction matrices through on-time delivery of services & monitoring customer complaints & warranty issues.
Optical Fibre Cable and Copper based LAN & WAN,TCP/IP, Routing, DNS, DHCP, Active directory, Wireless Networking, Network security, Network Design.
OS & Technologies
Linux (RHEL4-6), Solaris 10, Windows 95-10, MS Server 2003-12, Ubuntu Server.
Electronic Security System Tools/Products
CCTV, Fire Alarm System, Access Control System, Public Addressing System, Video Management System, Verifier 5.5, NCS, BMS, Biometric, UVSS, Intrusion Detection System, LRDAS, Bollards, Boom Barrier.
C, C++, AutoCAD
Jul’2017 – Present with Reliance Corp. IT Park Ltd., Patna, as Dy. Manager – Security Automation System.
oUnderstanding the technicality and operational logic behind the working of the product.
To bring the Project from Concept to Commissioning.
oDesign & Execution of of Security Automation System for all the 9500 sites in Bihar State within Reliance Jio Network.
oLead technical team of Field Engineers, Security Engineers, and System Integration Specialists. Develop and implement standard operating procedures. Establish key processes that ensure reliable and efficient technical services organisation-wide.
oProvide technical consultations and support to field Engineering and System Integration & redundancies, and improve network reliability and flexibility.
oMaterial management for SAS project for the state.
Jan’2013 – Present with Candela Enterprises (P) Ltd., Patna, as Project Manager- IT Infrastructure.
oDesigning and execution of major and critical projects of High Court, Ordnance Factory, BSPCB, KMC, Commercial Tax Department, Energy Department, Patna Vidhan Sabha & Secretariat Blocks for Campus Networking, IP Telephony, Wi-Fi System, PA System, CCTV System and FAS.
oElectrical Substation & Street Light Project Design and Execution at Patna VidhanSabha, Mohania, Dobhi and Rajoli check posts at Bihar.
oCoached and mentored team of Network Engineers and IT Engineers. Conducted training programs to
enhance staff technical skills and motivation including network/server administration procedures, virus
protection, and security measures.
Mar ’2011 – Jan’2013 with Relicus Systems, Patna, as Dy. Manager-Projects.
oOversaw the design of new organization-wide IT/IS systems and defined the IT/IS architecture. Administered Microsoft Windows servers and workstations. Performed server and security audits, system backup procedures, and recovery processes to support business continuity strategies.
oServed as Project Manager and Lead Systems Designer for multiple high-profile, large-scale network and IT infrastructure projects. Designed and implemented Microsoft infrastructures
oLinux RHEL (4, 5, 6), Solaris 10, Windows OS, Windows Server 2003 & 2008 maintenance, management.
oMajor Clients were KendreVidyalaya, ECR Hajipur, Patna Law College, Oriental College, and Local Offices.
Sep ’2007 – Feb ’2011 with Godrej & Boyce Mfg. Co Ltd, Patna & Jaipur as Dy. Manager-Service.
oTaken over Rajasthan on promotion and executed 22 projects on Networking and Electronic Security Systems. Major clients were North Western Railways, IOCL, BOR, GAIL, Zee Bioscope.
oAt Bihar completed major projects at IOCL (LAN, Wireless CCTV, ACS), RBI (FAS, ACS & BAS), Patna Museum (LAN, CCTV, Biometric and BAS), Airtel, Reliance, TataIndicom, UBI, BOB, A. N. Sinha Institute, and Kala Mandir with a total of 14 projects of Security System in Bihar.
oCreated and maintained technical documentation regarding network configuration, network mapping and service records including IT services Catalogue, Service Level Agreements and Operational Level Agreements.
oReceived awards for being 2nd place in 09-10 and 3rd place in 08-09in Service and Project delivery.
Dec ’2005 – Aug ’2007 with Syscon InfoTech, Kolkata as Network Engineer.
oDesigned, installed, and administered Windows-based networks; head of the technical maintenance.
oMajor Clients were UBIs& Schools.
Degree and Date
Major and Specialization
Bachelor of Engineering, 2005
Professional Memberships / Certifications:
Professional Society / Certification
Member Since / Date Certified
MCSA-Messaging: Microsoft Certified System Administrator-Messaging.
CCNA: Cisco Certified Network Associates.
SCSA 10: Sun Certified System Administrator for Solaris 10 OS.
:Program or Course
RHCE Training (InfoUniv Ltd, Kolkata)
Operating System and Networking
CCNA & CCNP Training (InfoUniv Ltd, Kolkata)
Routing, Switching, Remote Access & Troubleshooting
MCSE – Messaging Training (InfoUniv Ltd, Kolkata)
MS Windows 2003 Server, Active Directory, MS Exchange Server 2003, MS ISA Server 2000
Auditor Taining at Godrej & Boyce Mfg. Co. Ltd.
Date of Birth
August 29, 1980
8, Patwa Para Lane, Kolkata-700011.
(Sajid Iqbal Saaz)