DONALD W. KIDD II, PHD MIS - PMP, CSM, RMP

614-***-**** 7817 Windsor Ave, Canal Winchester, OH 43110 ad36p6@r.postjobfree.com

SUMMARY

IT Project Manager with over 30 years of experience with a heavy application development and testing background. IT Roles held: IT Director/Manager, PMO Director/Manager, IT Test Manager, IT Program/Project Manager, Supply Chain Manufacturing Manager, Scrum Master, Process Improvement Manager, Business Transformation, UX Manager, IT Management Consultant, and legacy Developer. Proven leader with extensive Supply Chain and Business Transformation experience working with cross-functional teams to deliver quality products. Proven results in Business and IT planning, PMO management and development, Business/IT alignment, Testing Leadership, and Program/Project management. PhD in Management Information Systems, PMI PMP certified, CareerMatch Risk Management Professional & Scrum Master certified, and Career Academy Scrum Product Owner certified. Recognized expert that works closely with business units to help define business needs that can be satisfied through completion of prioritized IT and BU projects. Recognized for leadership, ownership of project and IT governance processes, innovative problem-solving techniques, software quality assurance management and achieving desired program/project results to meet business needs. Entrusted with Top-Secret clearance by US military.

EDUCATION

PhD Doctorate in Management Information Systems from Warren National University, Honors, 2009

Bachelor of Science in Management from the University of Maryland, Honors, 1987

AA Degree in Computer Science 1985-86 from City Colleges of Chicago, 1986

AA Degree in Business Management from the University of Maryland, 1985

AA Degree in Computer Studies from the University of Maryland, 1985

CERTIFICATES AND TRAININGS

2018 - Career Academy Certificate of Completion in Digital Security Awareness

2017 - Career Academy Certificate of Completion in Quality Management

2016 – Career Academy Certificate of Completions in Executive Strategy & Management and Scrum Product Owner

2015 – Career Match Risk Management Professional Certified (RMP) and Scrum Master Certified (CSM)

2007-2008 – PMP Certified, Multiple PMP courses and several PMI sponsored workshops

2002 – Multiple LPMP courses, MicroStrategy Report Generation, and Control-D Report Generation

2000-2001 – ScanOptics, MS Project, Career Development for Applications Managers, Program Manager Competency Awareness, Peregrine Service Center, and ORACLE SQL and PL/SQL

EMPLOYMENT HISTORY

Senior Program/Project Manager/Scrum Master, American Electric Power (AEP) Feb 2012 – Feb 2024

AEP Senior Project Manager Principle Sep 2021 – Feb 2024.

Project Manager assigned to the Data Analytics Platform team. Managed the DOMO conversion to Power BI platform project, and several other projects using the Cognos, SAS, DOMO and Power BI HR projects. Team is a Jira Board managed Kanban team. Proficient in using ServiceNow, Jira and Confluence, MS Office 365, MS Teams daily. Worked with multiple cross-functional teams working closely with Cyber Security, Applications, Database, Server, and Network teams.

AEP Senior Project Manager Principle Sep 2014 – Sep 2021.

Project Manager assigned to the Groveport Data Center Build project, Windows 2008 Server Upgrade sub-projects, AEP Portfolio Optimization & Modernization Pilot by eAPM, Champion for CMDB data integrity and for both Demand and Supply Standard of Work improvements (D2D). Helped manage the planning, building and execution of the new Groveport Data Center used as AEPs Production DR failover data center. Worked closely with Construction, Cyber Security, IT Infrastructure, and Application teams.

Senior Program/Project Manager Apex: Client: American Electric Power (AEP) Feb 2012 - Sep 2014.

Successfully managed and deployed dozens of projects for multiple AEP Operating Companies. Responsible for Executive, Program and Project level communications for projects using Waterfall and Agile SDLCs. Implemented dozens of successful project implementations of new and upgraded Application Software, Oracle 11g to 12c, PeopleSoft HR, PeopleSoft Financial, VMWare network, Windows 10 Upgrade, Supply Chain projects, and Web Application projects working with multiple cross-functional teams and 3rd party vendors using waterfall and agile SDLC methodologies. Worked closely with Cyber Security and IT Infrastructure & Application teams.

IT Program Manager & User Experience Manager, Comsys: Client: JP Morgan Chase ..Feb 2011 – Feb 2012

User Experience Improvement Program Methodology Expert Jul 2011 – Feb 2012.

Helped build the User Experience (UX) Process Improvement Program to identify quick hit and long-term improvement opportunities for JPMCs Mortgage Banking Line of Business areas. Sole author of the UX Project Life Cycle methodology, project artifacts and Program SharePoint site, provided new team member UX Orientation, trained and mentored all project managers and responsible as the voice of the program for executive program status.

Dodd Frank State Preemption Program IT Program Manager Feb 2011– Jul 2011.

Senior IT Program Manager managing 8 projects simultaneously in support of the Dodd Frank Regulatory State Preemption for Home Lending Servicing and Default program. Managed over 250 project stakeholders, worked with 15 Agile Development teams, 8 LOB Project Managers, and 8 Quality Assurance and User Acceptance Test teams. Implemented all projects ahead of schedule in 6 months then moved on to assist building their UX process.

PMO Director & Senior Business Transformation Program Manager, American Motorcyclist Association (AMA)…….Aug 2009 – Feb 2011

PMO Director and Program Manager responsible for all IT Projects and complete Business Transformation of the AMAs total Supply Chain and Order to Cash processes. Completed the roll-out of three major projects in Jan 2011 that required a complete business transformation in the way AMA previously did business. Retired the AS400 mainframe with a new Network/SAN system, replaced the AMA Membership System with an Association Membership System called Personify and replaced AMA’s Websites containing 1,000’s of webpages with a new website design and technology using the Sitefinity Web Content Management System.

Raised member retention 60% to 80% by implementing a Call Center and improving renewal reminder activities.

Successfully implemented over 80 Business and IT projects for the AMA, including Web based projects, Order to Cash projects, Point of Sale Project, software development projects, 3rd party system implementations, hardware projects, and supply chain projects from new Point of Sale system implementations to membership product shipping and deliveries.

Senior Project Process Improvement Manager, Government Consulting Resources (GCR) – Client: State of Ohio’s Office of Information Technology (OIT) July 2008 – Jun 2009

Senior IT Consultant assigned to assist the Ohio OIT with improving their IT Governance and Project/Software Life Cycle methodology processes to improve their failing project delivery record. Role was to provide Process Improvement Assessments on how they could improve the way they did business across State Agencies, including IT Governance practices, Project and Software lifecycle processes and cross agency communications. Assessments were completed and many positive changes were made as a result. I was groomed to take over the State of Ohio IT Governance office, but never came to fruition due to major state budget issues resulting in 80% of all IT State projects closing in early 2009.

Senior Project Manager, Collabera – Client: JP Morgan Chase Feb 2008 – July 2008

Senior Project Manager assigned to the Treasury Services Worldwide Security Services IT department. Managed the Intranet Deal Model (IDM) project and the Wizard Acceleration project. Both projects used AJAX technology (Asynchronous JavaScript and XML) inter-related web development techniques for creating interactive web applications. Used Agile SDLC that allowed business critical functions to be implemented early.

Senior IT Management Consultant, CareWorks Technologies Feb 2007 – Feb 2008

CareWorks Technologies Aug 2007 – Feb 2008.

Assisted with the development of ProjectWorks, a CareWorks Technology Project Management Methodology toolset product. The product was used as a Project Management toolset to provide project management templates to be used whenever CareWorks Technologies had taken over Project Management activities for a company. Positioned CareWorks Technologies to go after complete takeover of client company project management activities rather than just staff augmentation opportunities.

CareWorks Technologies - Client: Cardinal Health Feb 2007 – Aug 2007.

Senior Project Manager that worked on Cardinal Health’s $111 million Order to Cash (OTC) Supply Chain Program. I was the key resource that defined the OTC program by accumulating all the production stability issues and documenting all the recommended enhancements that have been pending and creating 25 projects that made up the initial program scope. Responsible for engaging internal resources to work on production stability issues, helped establish infrastructure capacity plans, grew the infrastructure as required to prepare for an enterprise-wide SAP implementation and to reduce lack of infrastructure redundancy. Rolled out dozens of monitoring agents for all order flow servers and critical databases, improved application and system logging capabilities, assisted in the acquisition of external resources, authorized and monitored over 80 resources charging to multiple budget accounts, identified project manager needs and engaged initial PMs to assist with multiple projects.

Program Manager, Signature Consultants - Client: Affinion Group Feb 2006 – Feb 2007

Program Manager responsible for a program consisting of several projects and a $10 million budget: the NATO Interactive Voice Response (IVR) project, AG & ALG Nuance IVR Tuning projects, NATO IVR Reporting project, AG Membership Application project, AG & ALG CTI Enabling project, Network Prompter Migration to the CVP Platform project and the VRU Hardware Shutdown and Retirement project. Also implemented four web-based projects using J2EE platform using Agile SDLC process to develop prototypes to allow for an interactive approach to design and construction. The web-based projects were Password Hashing, ID Secure, PC Safety Plus Canada, and New Datapass II. Team members located in Ohio, Trumbull CT, and off-shore QA resources from India.

International Program Manager, Tek Systems, Inc – Client: Pacer Global Logistics Feb 2005 – Feb 2006

Program Manager of an international program managing multiple projects with project teams located in Hamburg, Germany, San Francisco, New York, Chicago, Los Angeles, and New Jersey – all project resources were remotely located. Provided Supply Chain Project Management services to retire a large Export and Clearing House Brokerage (CHB) system IES and Freight Forwarding system with an in-house built application created by our team in Hamburg, Germany. Before leaving Pacer, provided a strong business case to replace the unsupported Acuity Accounting system with either a supported upgrade or purchase of a 3rd party accounting system called Infinium.

PMO Manager, Sogeti, Inc – Client: Nationwide Insurance Co Apr 2004 – Feb 2005

Assisted in the creation of the project budget proposal packages for two of Nationwide’s projects and development of Nationwide’s first PMO Manual. These projects were multi-million-dollar mainframe and web enhanced projects that were put on hold, so I moved on to Pacer Global Logistics.

IT Supply Chain Manufacturing Manager, The Limited, Inc May 2000 – Dec 2003

IT Supply Chain Manager with 14 direct reports, leading a team of software developers engaged in multiple Supply Chain Development projects. Conducted and reported on feasibility studies, time and cost estimates, and the establishment and implementation of application systems and programs. Worked to support and enhance production systems and a DB2 and TeraData database on an IBM mainframe.

Directed multi-million-dollar replacement of the Limited Express stores’ mainframe Allocation System with the UNIX legacy and new systems, using a 20-man Express and Oracle project team to create significant cost savings. The Arthur Allocation Arthur Allocation system. Project included multiple mainframe system enhancements, new interfaces between system required numerous modifications using an Oracle 11i database and was implemented using Oracle’s Application Integration Methodologies with very few problems and the cutover from mainframe to UNIX was seamless for the Express Allocation Division.

Performed IV&V evaluations on an Event Tracking system offered by Luen Thai. The system is a garment manufacturing event-tracking system written in Cold Fusion. Worked closely with Express Stores Manufacturing Business Division for requirements gathering and to ensure their needs were met by the product.

Managed Teradata Warehouse building and reporting projects where Teradata was populated by a DB2 database.

Increased productivity and efficiency for business partners by modifying all Victoria’s Secret related JCL to convert online report viewing from Beta93 to Control-D.

Participated in an elite group to improve production stability throughout the business application areas.

Managed the UPS Shipping Agreement project saving the business $800k annually and an additional $350k annually after implementing the shipping logic enhancements for Victoria’s Secret Catalog Distribution Center.

IT Director, Credit Bureau of Columbus Aug 1998 – May 2000

Director responsible for recruiting, hiring, training, mentoring, and managing a new mainframe staff of programmer/ analysts to develop several new financial systems and maintain 8 operational systems in an IBM and AS400 environment with a VSAM database servicing 82 remote client sites.

Worked with project teams and customer support groups to develop IT solutions to problems and software enhancements to improve existing web-based products.

Personally, developed (coded) the TX Criminal Records system still being used by the Credit Bureau of Columbus as a major offering to employers seeking historical criminal background checks for potential employee hires.

Department Manager/Program Manager, Computer Sciences Corporation Jul 1989 – Aug 1998

Managed teams of up to 55 IT professionals, mentoring, hiring, and training with 13 direct reports. Participated and managed several Cost Plus, Time and Material and Fixed Priced software development military and DoD contracts for the Air Force, DLA, Marine Corps and Army. Most of the 9+ years with CSC was spent in managerial positions within Test Integration and the Air Force PMO.

IT Manager for a Government Defense Logistics Agency (DLA) study that won a deal to replace their SAMS Asset Management system with CSC’s Stock Control and Distribution system.

IT Manager on the Asset Management Standard System (MMSS) project. This application suite was later used by the Marine Corps and Air Force during Operation Desert Storm. Received formal letters of thanks from Marine Corps and Air Force personnel.

IV&V Manager on a 2 year Independent Verification and Validation (IV&V) project overseeing the Atlantic Research Corporation’s (ARC) IPMIS (management information system) project working directly for the Air Force PMO. Led all testing and validation efforts for CSC’s first IV&V project overseeing the ARC IPMIS development project, working directly with ARC management, the Air Force PMO, and CSC’s Vice President. This highly successful IV&V project preceded CSC’s acquisition of ARC.

Trained numerous Air Force personnel on the SC&D Asset Management System and its continued enhancements for 5 years as part of my responsibilities as Project Manager.

PROJECT AND BUSINESS MANAGEMENT SKILLS

PhD Management Information Systems, Project Management (PMP) certified, Risk Management (RMP) certified,

scrum Master (SCM) certified, LPMP, IT & Business Alignment skills, RFP and SOW Development, Agile SDLC,

Iterative SDLC, Waterfall SDLC, Kanban SDLC, Rapid Application Development SDLC, CSC Catalyst SDLC,

Infrastructure Support, PMO Development and Management, Business Transformation, Project Management of highly

cross-functional teams, Manufacturing Project Management, Full Supply Chain Project Management, Development of

IT Governance processes, Cross-functional Collaboration skills, Process Improvement Skills, ServiceNow, MS Office

365, MS Teams, Jira and Confluence, Budget Development/Management, Scope, Change and Schedule Management,

Data Warehouse Management, VMWare Networking projects, Winning Budget Proposal Packages, Communications,

Quality, Risk and Issues Management, Team Building and much more.

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