United States Customer Service

Jones Adorn

Management

Email: *********@*****.***

Phone: +1-183********

Address: ***** ******** **, *******, **, United States Zipcode: 77083

Industry: Retail

Qualification: Associate

Availability: Immediately

I am currently a store manager I have over 8 years in management over 20 plus years in customer service in retail it's in retail I have over 20 years in cosmetology EDUCATION

Associates

Fashion merchandising at Wade - Dallas, United States June 2003 to September 2004

Bachelor

Health care administration management at Aiu - Houston, TX, USA, United States April 2021 to Present

EXPERIENCE

Order selector

Amazon - Houston, United States

June 2021 to Present

I select the items at a customer request from offline orders Replenishment manager

Michaels - Houston, United States

May 2019 to July 2021

Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.

•Analysis skills

•Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.

•Oversee activities directly related to making products or providing services. Merchandising and planograms Returns Processor

Neiman Marcus warehouse - Dallas, United States

June 2018 to October 2019

Sorted in process return merchandise from online orders to store returns Store Manager

Dollar tree - Dallas, United States

2016 to June 2018

Cahier on busy days to help move the line.

•Recruit, train, coach and develop sales staff on all aspects of sales including, but not limited to, sales techniques, products, promotions, and procedures

•Actively manage and motivate sales team every single day to ensure

•sales quotas are being met or exceeded

•Provide effective performance feedback to all staff and sets timeframe for achievement

•Consistently find ways to increase employee and location productivity, and drive sales

•Analysis skills

•Maintain appropriate level of staffing at location by recruiting, selecting, orienting and training employees

•Ensure availability of merchandise by maintaining inventory levels

•Market merchandise by adhering to advertising, sales promotion, and display plans

•Secure merchandise and protect employees by adhering to security standards

•Contribute to team effort by accomplishing related results as required

•Handle scheduling of staff at location to ensure appropriate shift coverage

•Handle all intensified customer service issues with professionalism

•Execute daily operational procedures with efficiency, diligence, and integrity

•Communicate, execute, and implement policies and procedures

•Other duties as assigned.

•Creating and keeping deadlines

SKILLS

Merchandising (10+ years) • Microsoft Office (10+ years) • Microsoft Excel (10+ years) • Microsoft Powerpoint (10+ years) • Hair Styling (10+ years) • CAD (8 years) • Planograms (10+ years) • Pricing (7 years) • Retail Management (10+ years) • AutoCAD (7 years) • Assistant Manager Experience (10+ years) • Cashiering (10+ years) • Cash handling (10+ years) • Customer service (10+ years) • Basic math (10+ years) • Supervising experience (10+ years) • Administrative experience (2 years) • Leadership (10+ years) • Management (8 years) • Microsoft Word • Microsoft Outlook • Management (8 years) • Time management (8 years) • Management (8 years) • RF scanner (10+ years) • SolidWorks (1 year) • Sales (5 years) • Freight Experience (9 years) • Store Management Experience (3 years) • Inventory Control (1 year) • Store management • Customer relationship management • Retail sales • Computer l

literacy • SAS • Purchasing • Management • Management • Recruiting • Shipping & receiving • Stocking • Google Suite • Order fulfillment • Warehouse distribution • Human resources • Heavy lifting • Management • Analysis skills • Management • Management (Novice)

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