Nathaniel Jean-Baptiste

**** **** *** *, **. Petersburg, FL Cell: 774-***-****

Email: ac8wvz@r.postjobfree.com

mailto:ac8wvz@r.postjobfree.com

EDUCATION:

Westfield State University, Westfield, MA Graduation: May 2017

Bachelor of Arts in Communications

Concentration: Media Arts & Analysis

RELATED mailto:ac8wvz@r.postjobfree.com:

Flycast Partners, St. Petersburg, FL August 2018 - Present

Junior IT Project Manager

Coordinate and oversee all company IT engagements

Manage and modify the schedules for all of our consultants (travel, work times, project selection)

Conduct welcome calls, status meetings and follow up meetings with customers

Update weekly financial and utilization reports

Flycast Partners, St. Petersburg, FL

Client Development Representative

Establish engagements between customers and vendor

Constantly communicate with potential and current customers via Outlook & RingCentral

Manage and update account information within Salesforce

Work directly with several top vendors within the IT industry

Demonstrated a wealth of knowledge and experience throughout a diverse variety of technologies including: IT Service Management, IT Asset Management, Endpoint Security, Workload Automation, Etc.

The Office Gurus, Seminole, FL

Customer Service/Sales Representative August 2017 – June 2018

Mastering details for the various campaigns we advocate for

Use a plethora of interpersonal and marketing skills to sell products

Constant communication with customers all throughout the country

New 2 You (Family Business), Sturbridge, MA

Store Assistant May 2015 – July 2016

Managed daily operations of the store including merchandising, ordering and inventory control, training new employees.

Priced and tagged consigned items such as shoes, toys, clothing, jewelry, etc.

It’s West Springfield Incorporated, West Springfield, MA

Marketing Intern January – May 2016

Gathered data and information for Sister Cities International partnership

Event planning with the organization for fundraising events in the city

Communicated with skilled members of various professions to meet project needs for Morgan Horse Project

Wrote various documents which included cover letters, press releases and proposals

Springfield Parking Authority, Springfield, MA

Event Assistant February – May 2015

Communicated with customers daily and provided assistance in regards to parking, pricing, event information, and directions.

Handled daily revenue while selling tickets to customers.

Monitored parking area for accessibility of cars, and customer safety.

Westview Healthcare Center, Dayville, Connecticut

Support Services July 2014 – July 2015

Coordinated the up keep of our location

Planned/Discussed future projects with Support Services Director

Performed facility restoration and renovation assignments

ADDITIONAL SKILLS:

Microsoft Office/Excel

ITIL Certified

Project Management

WordPress/Personal Blogging

Strategic Planning

Exceptional Verbal and Written Communication Skills

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