Westfield State University, Westfield, MA Graduation: May 2017
Bachelor of Arts in Communications
Concentration: Media Arts & Analysis
Flycast Partners, St. Petersburg, FL August 2018 - Present
Junior IT Project Manager
Coordinate and oversee all company IT engagements
Manage and modify the schedules for all of our consultants (travel, work times, project selection)
Conduct welcome calls, status meetings and follow up meetings with customers
Update weekly financial and utilization reports
Flycast Partners, St. Petersburg, FL
Client Development Representative
Establish engagements between customers and vendor
Constantly communicate with potential and current customers via Outlook & RingCentral
Manage and update account information within Salesforce
Work directly with several top vendors within the IT industry
Demonstrated a wealth of knowledge and experience throughout a diverse variety of technologies including: IT Service Management, IT Asset Management, Endpoint Security, Workload Automation, Etc.
The Office Gurus, Seminole, FL
Customer Service/Sales Representative August 2017 – June 2018
Mastering details for the various campaigns we advocate for
Use a plethora of interpersonal and marketing skills to sell products
Constant communication with customers all throughout the country
New 2 You (Family Business), Sturbridge, MA
Store Assistant May 2015 – July 2016
Managed daily operations of the store including merchandising, ordering and inventory control, training new employees.
Priced and tagged consigned items such as shoes, toys, clothing, jewelry, etc.
It’s West Springfield Incorporated, West Springfield, MA
Marketing Intern January – May 2016
Gathered data and information for Sister Cities International partnership
Event planning with the organization for fundraising events in the city
Communicated with skilled members of various professions to meet project needs for Morgan Horse Project
Wrote various documents which included cover letters, press releases and proposals
Springfield Parking Authority, Springfield, MA
Event Assistant February – May 2015
Communicated with customers daily and provided assistance in regards to parking, pricing, event information, and directions.
Handled daily revenue while selling tickets to customers.
Monitored parking area for accessibility of cars, and customer safety.
Westview Healthcare Center, Dayville, Connecticut
Support Services July 2014 – July 2015
Coordinated the up keep of our location
Planned/Discussed future projects with Support Services Director
Performed facility restoration and renovation assignments
Exceptional Verbal and Written Communication Skills