Maria R. Elias
Wilmington, DE 19808
OBJECTIVE: To use my banking skills, IT knowledge and foreign language skill
to expand and advance in present and future work assignments.
EXPERIENCE: Corporate and International Banking Customer Service Assoc.
Customer Service/Teller with local banks.
Opening, closing, investigation of accounts.
Customer inquiries (over the phone)
Data entry (10,000 – 12,000 kph)
Typing (30 – 40 wpm)
10 key calculator and PC numeric pad
Signature verification (microfiche)
Reconcilement and shipment preparation
LANGUAGES: Fluent in English and Italian
EDUCATION: Leonardo Da Vinci High School, Diploma, Brindisi, Italy
A.I.B. (Microcomputer Skills Certificate)
Customer Service Representative, Tech. Support
Troubleshooting cable box & TV reception, billing, sales
08-06/12-08 American International Processing
01-01 /03-06 HSBC
Positions held: Global Fund Transfer and
Working knowledge of TP Program
Wire money, relay messages to other banks
Release messages; fix Nak’s, unformatted messages,
Swift and Telex messages to other departments.
08-00 /12-00 Noble Finance Inc.
12-99 /07-00 Ameristar Technologies Inc.
Position: Order Entry for Corporations
04-99 /07-99 Coventry Health Care
Position: CSR - Medical
09-98 /03-99: Berwyn Holdings Inc.
Position: CSR - Card Activation
04-95 /03-98: Advanta (Colonial National Bank)
Position: Remittance Operator