Dena Sisson Smith 662-***-**** – Cell email@example.com
An able, enthusiastic, skilled and reliable individual seeking a position that reflects my experience, skills, and personal attributes including dedication, meeting goals, creativity, and the ability to follow through.
Diligent detail oriented Administrative Assistant with experience in A/P & A/R, general ledger, check writing and data entry.
Excellent interpersonal communication, customer service and office support skills.
Knowledgeable of all office functions.
Experience in Front & Back office in a medical setting such as doctor’s office
Experience in Administrative and secretarial positions as well as multi-line phone systems and cashiering.
Technical proficiency in Microsoft Word, Word Perfect, Excel and Microsoft Outlook as well as a variety of other computer programs.
Versatile, quick learner who loves challenge and adapts well to new and fast-paced situations
Able to multi-task effectively
Self-motivated; Interface well with others at all levels with little or no supervision.
HIPAA and OSHA Compliant
Knowledge of Medical Terminology, Medical Reimbursement, Medical Records & Medical Billing
ICD10CM CPT/HCPCS Coding Proficient
Medical Insurance Specialist
Experience in Posting Patient Charges using various software
2008-2009 Remington College- Memphis Campus
Medical Insurance Billing & Coding Program
Diploma, September 2009
2017-2018 EMCC - Mayhew, MS
Medical Coding Associate Program
Certificate, May 2018
Children's Hospital of New Orleans
October 2012 – November 2013
Data Control Processor
Duties included posting insurance payments from major insurance companies, being the contact person between the hospital & the insurance companies & working on several different special projects at management’s request.
Children’s Hospital of New Orleans (thru Kelly Staffing Services)
March 2011 – October 2012
Patient Accounts Representative
Duties included being the liason between the hospital billing Department & LA Care / LA Medicaid. I was responsible for all billing issues &/or problems that may have arisen in getting the patient’s claims paid in a timely manner. Upon taking the position, there were approximately 1800 open claims with billing issues & within 6 months time, I was able to resolve several issues bringing the number of open claims down to less than 200. I was promoted to the Date Control Processor at that time.
Fresenius Medical Billing (thru Brooke Staffing)
September 2010 – January 2011
Lakeway II Metairie, LA 70002
Medical Billing Specialist
Duties included answering any pertinent emails from the 11 clinics that were assigned to me, entering charges for the 2 Home clinics assigned to me, balancing the charges/medications for the clinics on a weekly basis and working to correct any and all billing errors for those same clinics.
ADD & Dyslexia Therapy Center
October 2009 – April 30, 2010
2182 West Street
Germantown, TN 38138
Insurance Billing Specialist / Medical Front Office
Duties include answering phone, scheduling appointments, tests and procedures and handling refill requests. Insurance Billing, dealing with Insurance Companies concerning claims and problems/questions about claims, Invoicing patients, collecting co pays and assisting the doctor and patients with all requests
References Available Upon Request