Dena Sisson Smith 662-***-**** – Cell ac8g5o@r.postjobfree.com

OBJECTIVE:

An able, enthusiastic, skilled and reliable individual seeking a position that reflects my experience, skills, and personal attributes including dedication, meeting goals, creativity, and the ability to follow through.

QUALIFICATIONS:

Diligent detail oriented Administrative Assistant with experience in A/P & A/R, general ledger, check writing and data entry.

Excellent interpersonal communication, customer service and office support skills.

Knowledgeable of all office functions.

Experience in Front & Back office in a medical setting such as doctor’s office

Experience in Administrative and secretarial positions as well as multi-line phone systems and cashiering.

Technical proficiency in Microsoft Word, Word Perfect, Excel and Microsoft Outlook as well as a variety of other computer programs.

Versatile, quick learner who loves challenge and adapts well to new and fast-paced situations

Able to multi-task effectively

Self-motivated; Interface well with others at all levels with little or no supervision.

HIPAA and OSHA Compliant

Knowledge of Medical Terminology, Medical Reimbursement, Medical Records & Medical Billing

ICD10CM CPT/HCPCS Coding Proficient

Medical Insurance Specialist

AAPC Member

Experience in Posting Patient Charges using various software

EDUCATION:

2008-2009 Remington College- Memphis Campus

Medical Insurance Billing & Coding Program

Diploma, September 2009

2017-2018 EMCC - Mayhew, MS

Medical Coding Associate Program

Certificate, May 2018

Children's Hospital of New Orleans

October 2012 – November 2013

Data Control Processor

Duties included posting insurance payments from major insurance companies, being the contact person between the hospital & the insurance companies & working on several different special projects at management’s request.

Children’s Hospital of New Orleans (thru Kelly Staffing Services)

March 2011 – October 2012

Patient Accounts Representative

Duties included being the liason between the hospital billing Department & LA Care / LA Medicaid. I was responsible for all billing issues &/or problems that may have arisen in getting the patient’s claims paid in a timely manner. Upon taking the position, there were approximately 1800 open claims with billing issues & within 6 months time, I was able to resolve several issues bringing the number of open claims down to less than 200. I was promoted to the Date Control Processor at that time.

Fresenius Medical Billing (thru Brooke Staffing)

September 2010 – January 2011

Lakeway II Metairie, LA 70002

Medical Billing Specialist

Duties included answering any pertinent emails from the 11 clinics that were assigned to me, entering charges for the 2 Home clinics assigned to me, balancing the charges/medications for the clinics on a weekly basis and working to correct any and all billing errors for those same clinics.

ADD & Dyslexia Therapy Center

October 2009 – April 30, 2010

2182 West Street

Germantown, TN 38138

Insurance Billing Specialist / Medical Front Office

Duties include answering phone, scheduling appointments, tests and procedures and handling refill requests. Insurance Billing, dealing with Insurance Companies concerning claims and problems/questions about claims, Invoicing patients, collecting co pays and assisting the doctor and patients with all requests

References Available Upon Request

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