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Customer Service Representative
Columbus, OH
... balances, clarifying discrepancies, addressing complaints regarding debit card usage, transactions, account balances, fraud, lost or stolen cards, and other issues Education: North Babylon High School - North Babylon, NY Jun 1983 High School ... - Oct 27
... balances, clarifying discrepancies, addressing complaints regarding debit card usage, transactions, account balances, fraud, lost or stolen cards, and other issues Education: North Babylon High School - North Babylon, NY Jun 1983 High School ... - Oct 27
Customer Service Engagement
Columbus, OH
... etiquette • Telecommunication • Technical sales • Math • B2B sales • Outbound sales • Google Suite • Adobe Photoshop • Salesforce • Agile • CRM software • NetSuite • 4G/LTE • Grocery store • Microsoft Word (5 years) • Microsoft Powerpoint • Direct ... - Oct 20
... etiquette • Telecommunication • Technical sales • Math • B2B sales • Outbound sales • Google Suite • Adobe Photoshop • Salesforce • Agile • CRM software • NetSuite • 4G/LTE • Grocery store • Microsoft Word (5 years) • Microsoft Powerpoint • Direct ... - Oct 20
Follow-Up Follow Up
Columbus, OH
... Business Coordinator Verizon Wireless May 2015 - April 2019 3 years 11 months Columbus OH Delivered a high level of accuracy and proficiency in reviewing credit reports, risk assessment, fraud prevention, business credit procedures, and internet ... - Oct 10
... Business Coordinator Verizon Wireless May 2015 - April 2019 3 years 11 months Columbus OH Delivered a high level of accuracy and proficiency in reviewing credit reports, risk assessment, fraud prevention, business credit procedures, and internet ... - Oct 10
Medical Billing Accounts Receivable
Whitehall, OH, 43213
... personally responsible for processing thousands appeals in less than 5 months resulting in hundreds of thousands in cost savings, cost reimbursement, shorter processing times, faster claims payouts and with less fraud. ● Determined whether documents ... - Sep 24
... personally responsible for processing thousands appeals in less than 5 months resulting in hundreds of thousands in cost savings, cost reimbursement, shorter processing times, faster claims payouts and with less fraud. ● Determined whether documents ... - Sep 24
Customer Service Experience
Reynoldsburg, OH
... Discover Financial Services, New Albany, Ohio — Senior Fraud Investigator April 2018 - July 2020 Identified fraud patterns and anomalies through analysis of large quantities of data. Completed required investigations on referred files ahead of ... - Sep 16
... Discover Financial Services, New Albany, Ohio — Senior Fraud Investigator April 2018 - July 2020 Identified fraud patterns and anomalies through analysis of large quantities of data. Completed required investigations on referred files ahead of ... - Sep 16
Supply Chain Site Manager
Westerville, OH
... •Execute a number of end to end tasks related to the fulfillment of customer orders and expectations including taking order requests, verification of information in SAP and SalesForce, accurate completion of DOT and EPA manifest paperwork in ... - Sep 15
... •Execute a number of end to end tasks related to the fulfillment of customer orders and expectations including taking order requests, verification of information in SAP and SalesForce, accurate completion of DOT and EPA manifest paperwork in ... - Sep 15
Web Application Performance Testing
Columbus, OH
... Engaged in all phases of the Software Development Life Cycle (SDLC), from preliminary requirement analysis to COTS (Commercial Off-The-Shelf) applications like Detour, Tridion, Genesys, Salesforce Sales, and Guidewire Claims applications. ... - Sep 15
... Engaged in all phases of the Software Development Life Cycle (SDLC), from preliminary requirement analysis to COTS (Commercial Off-The-Shelf) applications like Detour, Tridion, Genesys, Salesforce Sales, and Guidewire Claims applications. ... - Sep 15
Data Analyst Power Bi
Orange Township, OH, 43035
... • Collaborated with finance and risk teams on predictive Tableau models, detecting fraud patterns and reducing losses 9%. • Migrated compliance reporting from Excel to Snowflake and Power BI, cutting manual errors and improving audit readiness 30%. ... - Sep 10
... • Collaborated with finance and risk teams on predictive Tableau models, detecting fraud patterns and reducing losses 9%. • Migrated compliance reporting from Excel to Snowflake and Power BI, cutting manual errors and improving audit readiness 30%. ... - Sep 10
Project Manager Technical
Dublin, OH, 43017
... ●Oversaw the integration of LexisNexis Threat Metrix for fraud detection and identity verification, resulting in reduction ... ●Implemented service management best practices based on ITIL framework, enhancing service delivery and customer satisfaction ... - Aug 28
... ●Oversaw the integration of LexisNexis Threat Metrix for fraud detection and identity verification, resulting in reduction ... ●Implemented service management best practices based on ITIL framework, enhancing service delivery and customer satisfaction ... - Aug 28
Power Bi Data Analyst
Hilliard, OH
... Power BI, SAS, Tableau, AWS, QuickSight, Snowflake, Jira, Salesforce Analytics, Google Analytics (Tera Desk) Data Mining: ... complex datasets using SQL, SAS, and Python to ensure data integrity and consistency across fraud prevention programs. ... - Aug 26
... Power BI, SAS, Tableau, AWS, QuickSight, Snowflake, Jira, Salesforce Analytics, Google Analytics (Tera Desk) Data Mining: ... complex datasets using SQL, SAS, and Python to ensure data integrity and consistency across fraud prevention programs. ... - Aug 26