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HR Generalist / Sr. Executive Assistant

Diana, Texas, 75640, United States
December 07, 2018

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Suzanne Westmoreland

Diana, TX 903-***-****

HR Generalist HR Coordinator

A talented, dynamic HR Generalist and Executive Administrative Assistant with strong expertise in HR policies & procedures, employee benefits, and office management. Highly skilled at understanding employee issues and how to handle delicate situations. Strong recruiting practices. Adept as a project manager, handling multiple projects efficiently. Able to maintain needs, schedules and calendars of high-level executives and CEOs.

Key Achievements

Helped 700+ employees choose and secure benefits during two-week open enrollment period by offering guidance, resource information, and answering questions.

Achieved permanent hire (previously a temp) by client company after devoting personal time to visit IT Department and become fully knowledgeable with company IT system.

Successfully aided with relocation of 5 departments (~125 people) to new building within international corporate headquartered campus that serviced 14k employees.

Core Skills

HR Policies & Procedures Employee Benefits Office Management FileMaker Pro

MS Office Suite ABC Flowcharter Pedagogue Adobe Acrobat

PeopleSoft Google Suite SAP & GEN21 Multi-line phones

Lotus Notes SWAT & Documentum Recruiting Payroll


Stemco Products, Inc., Longview, TX 2013 - 2018

Sr. Executive Staff Assistant

Provided support to entire Executive Staff (12 ppl). Created agendas and maintained meeting minutes for multiple groups. Handled confidential documents and information. Maintained paper and electronic filing systems including correspondence, vendor information, partner contracts, and Google documents. Scheduled meetings and supplied conference room support. Sustained corporate-wide application support for passports and visas. Conducted training for new hires on expense reporting.

Served as corporate SME for expense reporting system.

Handled sales force vehicle maintenance approvals and any insurance issues.

Maintained an excellent rapport with plant and office colleagues.

Worked with building design team on a front office tear-down and rebuild (functionality and décor).

Planned company functions for approximately 300 employees.

Compared pricing on existing services, researched billing issues, and ordered supplies, furniture, and equipment. Communicate with maintenance staff on pertinent issues and work orders.

Indiana University School of Medicine, Indianapolis, IN 2012 - 2013

Clinical Data Coordinator

Provided support to the Director of Molecular Genetics and all technicians in the molecular and biochem laboratory.

Received urine and blood samples of patients; logged arrival and departure dates and times; documented samples for billing, and transported samples to labs throughout campus.

Contacted doctor’s offices and doctors directly to get specific diagnosis codes for testing and billing purposes.

Extracted data from medical records and source documents. Completed data entry and verification in databases; responded and resolved queries quickly.

Assisted team with the creation of source document tools.

Helped with preparation for monitor visits and audits.

Clark-Pleasant Community School Corporation, Whiteland, IN 2007 - 2012

Assistant to the Director of Operations & Construction

Applied for building permits on city and state levels. Recorded documents with proper state and governmental agencies. Developed the fire and safety manuals for all corporation locations per Indiana State Fire Code. Dealt with vendors/service providers. Communicated directly with treasurers and other personnel, ensuring needs were met.

Managed the online facility rental requests, and secured subs for custodial personnel call-ins.

Created timelines and checklists for projects and managed building keys for 11 buildings.

Distributed Operation and Maintenance (O&M) manuals.

Provided back-up for the corporation receptionist - managing guests, answering questions, and sorting mail for 10 school locations.

Eli Lilly and Company, Indianapolis, IN 1998 - 2007

Sr. Quality Procedures Assistant, PPR&D Operations, 2005 - 2007

Maintained business process expertise to provide support of standards and tools. Provided timely customer support to business customers and Standards Associates. Assisted in the maintenance of the standard and tool web page content. Communicated changes made regarding local standards and tools cross-functionally.

Identified and acted upon process and performance improvement opportunities.

Provided audit support for internal/external audits.

Participated in conjunction with management in the planning and assigning of resources for projects and processes within their groups.

Sr. Training Assistant, PPR&D Training, 2004 - 2005

Supported training administration. Assisted end users in running reports in SAP/LEADS and/or Pedagogue. Maintained scheduling of courses in SAP/LEADS and electronic copies of course materials and related documents and hard-copy individual training files and course files.

Created and maintained web page content for training group.

Worked with supervisors to write training materials and training courses.

Sr. HR Assistant/Generalist, HR Direct, 2001 - 2004

Provided in-depth knowledge to customer base which included all levels of current employees, retirees, and potential employees. Assisted team leaders, managers, and directors with time entry issues, payroll, position posting, recruiting, benefits, policies, and disciplinary issues and policy adherence.

Managed maternity leave counseling and leave of absence processes as well as time entry profiles.

On-boarded and trained new employees. Well versed on all aspects of human resources.

Sr. Administrative Assistant - Line HR-LRL, 1999 - 2001

Supported HR Representatives in daily activities. Administered maternity counseling and extended leave options (FMLA) to any expectant mother in PPR&D. Maintain personnel files for over 800 employees. Work on succession planning, headcount, and contractor management.

Coordinated mandatory training for component.

Networked with other HR AA’s to streamline duties and gain outside input on ways to do things better.

Administrative Assistant - Global Training and Development, 1998 - 1999

Provided administrative/secretarial support for two managers and a staff of 30+. Served as back-up to director-level administrative assistant. Handled confidential material and prepared legal contracts from draft. Developed 1- and 3-year financial plans including linking and calculation of spreadsheets. Created presentations from draft for the Ops Committee, N.A. Regional Training & Development Council, Learning Leadership Council, et al. IT liaison for GT&D.

Prepared training materials for international shipment.

Coordinated staff relocation including computer connections, phone hook-ups, and material moves.

Maintained filing system and customer feedback database.

Ordered office supplies on computerized system.

Demonstrated success in a high-paced environment, which requires flexibility, creativity, and multitasking.


Indiana Institute of Technology, Ft. Wayne, IN

Bachelor of Science, Business Management - Human Resources, Cum Laude

CPR/First Aid/AED Certified

Notary Public, State of Texas

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