Hr Generalist Employee Relations

Pamela S. Stapleton

**** ***** **. ***********, ** 45502 614-***-****

********@*****.*** www.linkedin.com/in/pamstapleton

Human Resource Generalist

Over 21 years of broad human resource management experience in

distribution, manufacturing and corporate office environments

Specific Expertise in:

HR Generalist Leadership Training and Development Employee Relations

Performance Management Talent Development Recruiting Orientations

Annual Performance Evaluations Investigations Corporate Downsizing & Rightsizing

LOA / FMLA Union Avoidance Sexual Harassment Benefits Safety Workers Compensation

Professional Experience

FluidQuip KS LLC.

HR Generalist 7/5/22-4/11/23

Key Responsibilities:

Oversee multiple sites. Provide HR support to two location with employee relations, benefits, enrollment, recruiting, terminations, FMLA, LOA, payroll etc.

Successfully wrote handbook and policies

Wrote/edited and rolled out handbook policies with HR team and then presented to all employees.

Coached management team on annual performance evaluations.

Conducted RIF

Safety

XPO Logistics, Hilliard, OH 4/1/2021 4/1/2022

HR Generalist

Key Responsibilities:

Oversee multiple sites (5) for all functions of human resources. Recruiting, employee relations, separations, performance management, employee engagement, surveys etc.

Provide employee relations guidance to over 400+ employees and management within scope of position; identify and actively respond with sensitivity to the needs of employees and business unit leaders.

Ensure compliance with state and federal laws and regulations; assess, communicate, interpret, and administer updated HR policies and procedures to assigned area.

Deliver benefits information to employees based on company handbook/policies and procedures; ensure fair, equitable and consistent application of all company policies and procedures.

Assist with investigating a variety of employee-related issues, incidents, and complaints; resolve disputes and recommend appropriate/remedial actions.

Support HR Recruiting team and hiring managers by interviewing, presenting offers, facilitating candidate logistics, scheduling onboarding, and administering the training/orientation process.

Assist in the development and implementation of programs or information regarding HR policies, procedures, or information.

Key Achievements:

Reduced headcount by 66% (was 132% dropped to 67%) using RPO program

DSR school to fill driver shortage

Training for Tips & Foes for Columbus region

Helped to develop and promote 1 FOM, 2 FOS, 1 Sales

PIER 1, Groveport, OH 8/15/2014 – 11/15/2019

HR Generalist

Fully supported 1 Director, 2 Managers, 7 Supervisors and more than 195 associates. The operation ran almost 24/7. Staffed to 230 associates for peak seasons. Responsible for full cycle recruitment, retention, orientations, training, development, safety and overall associate engagement.

Key Responsibilities:

Drove the annual performance evaluation process, including merit compensation administration.

Conducted all investigations and partnered with appropriate team members to ensure compliance and mitigate organizational risk.

Collected and analyzed data on employee incidents and investigations, then provided developing trends to senior management to determine action.

Lead, managed and developed the local team consisting of 1 Administrative Assistant and 1 Office Clerk.

Key Achievements:

Started up opening 1st Fulfillment Center in Ohio for Pier 1 in a 200k Sq. ft. location.

Led Request For Proposal for national temp vendor for all locations.

Assisted in reducing Safety claims at FC. / Created local Safety communication board.

Relocated FC to 1.2M sq. ft location, staffed for peak season over a 90-day window without customer impact.

Supported Distribution Center/Fulfillment Center with over 400+ associates / staff.

STANDARD REGISTER, Grove City, OH 1/2/2005 – 8/15/2014

HR / Customer Service Supervisor / Account Mgr.

Responsible for staffing the organization’s full Midwest region at the exempt level. Handled full cycle recruiting. Successfully handled the organization’s relocation process from offer to move in.

Supervised 9 CS representatives. Successfully streamlined the process by utilizing 5-S initiatives in the office.

As Account Manager, led the largest account at the Columbus facility - handling all the Print On Demand and Direct Mail for health care in Pittsburgh, Pennsylvania.

Key Achievements:

Created the exit interview questionnaire / process; tracked exit data and presented to CEO.

Streamlined the relocation process.

Reduced open requisition time by 5% for the East Coast region.

Promoted to CS Supervisor in Columbus - Streamlined CS process - Order Entry (5-S, reduced keying time by 67% from three days to same day entry).

Promoted to Account Manager – Responsible for the largest account ($1M) in the Columbus location for all POD and Direct Mail.

RITTAL CORPORATION, Urbana, OH 5/2002 – 1/2005

Sr. HR Generalist

Successfully oversaw all recruitment and placement efforts for hourly and salaried associates. Tracked staffing metrics, handled employee relations, and maintained the coaching log. Assisted with open enrollment and benefits administration. Conducted annual merit reviews and assisted in payroll functions. Conducted exit interviews for salaried associates.

Key Achievements:

Assisted in significantly lowering workers comp claims and unemployment.

Updated the Safety team and improved the Accident Investigation Report process.

Handled all documentation for unemployment claims.

Assisted in creating HR Staffing Reports for the Executive Management Team.

Lead various training courses: Lean Mfg., State of the Company, Orientations, Performance Evaluations and the Performance Improvement Process.

CAREER CHOICES UNLIMITED, Columbus, OH 12/2001 – 5/2002

HR Consultant

HR Consultant and Marketing projects.

State Filings and assisted the President with miscellaneous HR projects.

TNT LOGISTICS, Dayton, OH 11/2000 – 12/2001

HR Manager

Managed the full HR Department.

Enforced policies and procedures at a unionized subassembly sequence facility for General Motors. Assessed and communicated areas of training needed at both hourly and salaried levels. Handled all OSHA, FMLA, ISO, EEO, AAP, WC concerns. Coached and developed the leadership team.

Key Achievements:

Established measurements to track and analyze data and training program.

Achieved ISO 9000 certification.

Technical Knowledge In:

MS Office MS Word MS Excel MS Powerpoint

Paychex Kronos ADP ATS ICims UKG SuccessFactors Taleo SAP

Education / Training

BA, Liberal Arts, Wright State University, Dayton, OH

HIPPA Training, 2014 – 2023

PHR Classes – will test soon

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