Phone: 626-***-****

Email: ad1yzx@r.postjobfree.com

Address: **** ****** **, ************, ** 43068

JEWEL NAKI WHALES

Purdue University - (2022 - Present)

Berkeley college Manhattan - (January 2015)

Des Moines Area Community College - (2020 - 2021)

Signature Healthcare (CNA) - (2020)

CLIVE BEHAVIORAL HEALTH

Behavioral Health Technician

Provide direct care to clients in a one-on-one or group therapy setting. This includes implementing behavior reduction and skill acquisition treatment plans as directed by a supervisor.

Collect and record data on client behavior. This data is used to track progress and make necessary adjustments to treatment plans.

Collaborate, communicate, and assist with the training of clients, parents, and staff. This includes educating families and caregivers on behavior management techniques and helping them to support the client's progress at home.

Provide a safe and supportive environment for clients and family. This includes creating a positive and predictable atmosphere, and being responsive to the needs of all involved.

UNITY POINT HEALTH - METHODIST WEST HOSPITAL

Pa ent Care Technician

Turning or moving patients

Grooming patients by brushing their teeth, hair, shaving and bathing them.

Feeding patients and documenting their food and liquid intake.

Answering patients calls

Serve meals, make bed and keep rooms clean.

Education

Experience

FREEDOM HOME HEALTH

Cer fied Nursing Assistant

Handling calls from new and existing customers regarding a variety of requests with their insurance.

Assisting with patient repositioning or transfers.

Providing patient care through tasks such as teeth brushing, hair care, shaving, and bathing.

Ensuring proper nutrition by feeding patients and maintaining records of their dietary and fluid intake.

Responding to patient calls and requests.

Performing tasks like meal service, bed-making, and maintaining cleanliness in patient rooms. MASS MARKET

Insurance Agent/customer Service

Managing inquiries from both new and established clients pertaining to a range of insurance- related needs.

Utilizing my expertise in insurance products and exceptional customer service abilities, I effectively resolved issues, offered assistance, and furnished necessary information to ensure customer contentment.

Initiating communication with agents to confirm coverage for borrowers and entering data accurately

Collaborating with fellow insurance agencies and financial institutions to validate insurance details.

MAGNA LOGISTICS

Client Service Personnel

Create, document, and review invoices, reports, requests, and associated documents.

Compile and draft meeting minutes.

Participate in regular client meetings to assess service performance.

Establish and maintain both manual and automated filing systems.

Procure office supplies and manage inventory.

Arrange appointments and provide administrative assistance to fellow team members. AVI SYSTEMS, INC

Warehouse Generalist / Associate

Continuously oversee and manage precise inventory quantities, guaranteeing that stock levels are sufficient to meet customer order requirements.

Conduct routine inventory assessments to assist in resolving backorders for both customer and dealer orders.

Collaborate with the R&R department to ensure that all incoming items are promptly processed with their corresponding payments.

Maintain comprehensive records of both incoming and outgoing shipments, as well as monitor stock movements within the warehouse for dealer orders.

Validate that all orders are equipped with accurately printed labels, correctly categorized, and handed over to the appropriate personnel for processing.

Serve as a communication link between warehouse staff, suppliers, customer service, and other departments to promptly address any inventory-related concerns. Kay (Supervisor)

AVI Systems

720-***-****

Susana Baidoo (Supervisor)

Freedom Home Health

914-***-****

Dr. Cherilyn Lee (CEO / Founder)

NuWellness Healthcare

310-***-****

References

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