Letina Newton

*** ******* *****

Omro, Wisconsin 54963

850-***-****

ac7v48@r.postjobfree.com

CAREER OBJECTIVE

To obtain a position that will enable me to use my strong organizational skills and ability to work well with people.. I’m confident that my passion for people, together with my skills and experience will enable me to make a significant difference.

PROFESSIONAL EXPERIENCE

CVS, Neenah, Wisconsin 2015-2017

Pharmacy Technician

Responsible for taking in a new prescription and setting the delivery schedule for each one. My duties include counting medicine, using computer and cash register as well as filing. Also cycle counts, RTS, Medicine Inventory and ordering medications.

Data Entry, filing, copying, faxing, telephone.

Manage individual accounts

Billing insurance companies

NEWT’S REPAIR, Omro, Wisconsin 2007-Current

Small washer and dryer maintenance company. This company employee’s two full-time and two as-needed employees.

Accounts Receivable/Data Entry

Report to head of maintenance/owner. Responsible for receiving payments, inventory and shipping inverter drives.

Maintained detailed knowledge of fee scale.

Occasionally asset in onsite repair service calls.

Data entry.

Experimental Aircraft Association (EAA), Oshkosh, Wisconsin 2008 - 2012

A 501c3 non-profit organization dedicated to providing opportunities for enthusiasts to participate in aviation. Annual revenue of $34 million, 215 employees, 5,000 volunteers, 1000 Chapters.

Member Services Representative

Reporting to the Membership Services Supervisor. Responsible for providing excellent service to more than 170,000 members worldwide including investigating, resolving, and responding to issues. Escalates issues to supervisors and other departments as necessary. Also, cross-sells and up-sells products, services, and benefits.

Maintained detailed knowledge of the organization in order to respond to inquiries ranging from general questions regarding aviation to specific questions regarding events. Member of team that served as initial point-of-contact for virtually all inquiries into the organization.

Supported transition to new, complex association management software system, offered feedback on functionality and maintained dual records during initial “go live” period which contributed to a successful transition with no disruption of service.

Supported members and customers in a call center, team environment, assisting members with traditional and unique requests.

Provided support for AirVenture convention 500,000 visitors from around the world.

Letina Newton Page Two

Cadre, Oshkosh, Wisconsin 2007 - 2008

A provider of temporary, temporary to hire, and permanent employment services.

Human Resources Assistant - Clarity Care

Reporting to the Human Resources Manager. Part-time, a temporary position responsible for sending paperwork

to new hires, collecting employee forms and entering the information into databases.

Assisted in candidate interviews for open positions including group and job fair interviews.

Coordinated and carried out employee rewards program.

Transcribed HR weekly meeting.

Assisted and performed background check for new hires.

Performed referral references check on potential candidates.

GT Management, Omro, Wisconsin 2007 - 2008

A management consulting company with services including consulting for Human Resources, software, and

online administrative operations.

Executive Administrative Assistant

Reporting to the Supervising Attorney. The short-term role is responsible for high-level administrative support in a

start-up organization. Functions include conducting research, preparing statistical reports, handling information requests, and performing clerical functions such as preparing correspondence, receiving visitors, arranging conference calls.

Redesigned promotional material which enhanced visibility in the marketplace.

Kept company website current which ensured existing and potential clients were aware of evolving

menu of available services.

Jackson County ARC, Marianna, Florida 2005 - 2006

County-based agency offering a range of services to the physically challenged and elderly.

Administrative Assistant

Reporting to the Personnel Services. Responsible for maintaining billing for consumer funds and coordinating

job coach and screening committee meetings.

Marianna Family Care Center, Marianna, Florida 2002 - 2004

Medical practice offering a range of services including: Family Medicine, Internal Medicine, and Pediatric Medicine.

Receptionist

Reporting to the Office Manager. Responsible for checking patients out, scheduling appointments, obtaining insurance pre-approvals and coordinating referral arrangements. Maintains medical records, processes document requests and ensures most current visit/procedure notes are properly recorded and filed.

EDUCATION

Chipola Junior College, Marianna, Florida 1999 - 2001

Office Specialist Coursework

Child Psychology Coursework

Rasmussen College, Appleton, WI 2012 - 2015

Human Resources

Organizational Leadership

TRAINING/SKILLS

Pharmacy Technician Training 2015-2016

Pre-Service Trained for Supported Employment Specialist 2005

Insurance billing, claims, and collection trained 2002

49 CFR Part 40 – Specimen Collector 2002

Dual Monitors

Microsoft Word, Excel, PowerPoint Aptify Association Management Software

ABRA Crystal Reports

MedWare Medical Management System ASAP Software

Avectra Membership Database Software Electronic Check Re-Presentment (RCK)

Contact this candidate