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Customer Service Representative

Location:
Winnipeg, Manitoba, Canada
Posted:
November 25, 2018

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Resume:

Krisa Buchanan

**** ******* ******, ******** ******** R3J 0N9

Phone: 204-***-**** Email: ac7sgk@r.postjobfree.com

Summary of Qualifications

Strong Communication, multi-tasking and time management skills

Enjoy meeting new challenges and learning new skills from hands on experience

Able to meet deadlines with attention to detail

Friendly, Reliable and Willing to learn

Office Skills

Screened and directed incoming calls

Accurately took messages

Maintained and ensured confidentiality of client files

Provided general and specific information to customers in-person and over the phone

Operated office equipment including: multi-line switchboard, photocopier, fax machine and shredder

Sorted incoming mail and distributed internally

Filed alphabetically and chronologically

Effective in calendar keeping and appointment scheduling

Customer Skills

Greeted people and directed them to appropriate services

Successfully marketed products or services to customers

Took customer orders in person and over the phone

Effective Team Member as well as motivator

Responded to enquiries regarding customer orders and customer accounts

Verified credit card payments via phone

Good listener with a remarkable ability to understand instructions while paying attention to detail

Able to get along with co workers

Computer Skills

Competent in basic PC operations and software including Windows, internet, and email

Working knowledge of MS Word and MS Excel

Operated computer to track the current status of orders

Recorded sales volume on the computer

Filled and sent out customer orders on computer

Employment History

Customer Service Representative

24-7 InTouch

2016-2017

Winnipeg, Manitoba

Customer Service Representative

Winnipeg Outfitters

2008-2011

Winnipeg, Manitoba

Child Care

Private

2005-2007

Winnipeg, Manitoba

House Keeping

Victoria Inn

2004

Brandon, Manitoba

Respite Worker

Family Services

1999-2004

Neepawa/Brandon, Manitoba

Sales Associate

Wal Mart

2002

Brandon, Manitoba

Education and Training

Graduated

Neepawa Area Collegiate Institute

2001

Neepawa, Manitoba

Communicating With Confidence

Judith Cameron

June 2017

Winnipeg, Manitoba

Microsoft Office Training

Samaritan House Training Centre

September 2017-February 2018

Brandon, Manitoba

References

Trevor Southall 1-204-***-****



Contact this candidate