Sign in

Customer Service Representative

Winnipeg, Manitoba, Canada
November 25, 2018

Contact this candidate


Krisa Buchanan

**** ******* ******, ******** ******** R3J 0N9

Phone: 204-***-**** Email:

Summary of Qualifications

Strong Communication, multi-tasking and time management skills

Enjoy meeting new challenges and learning new skills from hands on experience

Able to meet deadlines with attention to detail

Friendly, Reliable and Willing to learn

Office Skills

Screened and directed incoming calls

Accurately took messages

Maintained and ensured confidentiality of client files

Provided general and specific information to customers in-person and over the phone

Operated office equipment including: multi-line switchboard, photocopier, fax machine and shredder

Sorted incoming mail and distributed internally

Filed alphabetically and chronologically

Effective in calendar keeping and appointment scheduling

Customer Skills

Greeted people and directed them to appropriate services

Successfully marketed products or services to customers

Took customer orders in person and over the phone

Effective Team Member as well as motivator

Responded to enquiries regarding customer orders and customer accounts

Verified credit card payments via phone

Good listener with a remarkable ability to understand instructions while paying attention to detail

Able to get along with co workers

Computer Skills

Competent in basic PC operations and software including Windows, internet, and email

Working knowledge of MS Word and MS Excel

Operated computer to track the current status of orders

Recorded sales volume on the computer

Filled and sent out customer orders on computer

Employment History

Customer Service Representative

24-7 InTouch


Winnipeg, Manitoba

Customer Service Representative

Winnipeg Outfitters


Winnipeg, Manitoba

Child Care



Winnipeg, Manitoba

House Keeping

Victoria Inn


Brandon, Manitoba

Respite Worker

Family Services


Neepawa/Brandon, Manitoba

Sales Associate

Wal Mart


Brandon, Manitoba

Education and Training


Neepawa Area Collegiate Institute


Neepawa, Manitoba

Communicating With Confidence

Judith Cameron

June 2017

Winnipeg, Manitoba

Microsoft Office Training

Samaritan House Training Centre

September 2017-February 2018

Brandon, Manitoba


Trevor Southall 1-204-***-****

Contact this candidate