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Customer Service Store Manager

Location:
Bronx, New York, United States
Posted:
November 25, 2018

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Resume:

David Greenberg

Seaford, NY *****

917-***-**** ac7se4@r.postjobfree.com

Help Desk / Technical Support

Highly motivated Informational Technology student seeking entry level opportunities in the field. Interested in leveraging educational experience to positively contribute to an organization’s corporate or departmental objectives, while gaining valuable industry experience.

Strong knowledge of Microsoft Outlook, Word, & OneNote

Knowledge of Mac, Dell, iPads, iPhones, Androids, VPN tools, Windows/Mac OS environments, and POS systems

Strong customer service focus and experience.

Strong analytical and problem solving skills.

Excellent organizational skills.

Excellent oral and written communication skills

Education

BACHELORS DEGREE CAPELLA UNIVERSITY 2017-PRESENT

Major: Information Technology, specialization Information Assurance and Cybersecurity

Related coursework:

Networking Architecture

IT concepts and Practices

Hardware and Operating systems

Software Architecture

Database System

Intro to Network Technology

System Administration

Intro to Programming

Intermediate Programming

Experience

SALES ASSOCIATE EILEEN FISHER 06/02/03- 12/1/17

Greeted customers and ascertained what each customer wanted or needed

Described merchandise and explained use, operation, and care to customer

Recommended, selected and helped locate or obtain merchandise based on the customer’s needs and desires

Computed sales prices, totaled purchases and received and processed cash or credit payment

Placed special orders or called other stores to find desired items

Opened and closed cash registers, performing task such as counting money, separating charge slips, balancing cash drawers and making deposits

Exchanged merchandise for customers and accepted returns

Answered questions regarding the store and it’s merchandise

Changed or rotated window display and interior display area

Changed signage to reflect new inventory or promotions

Dressed mannequins for window display

Supervised or trained staff members on daily task for maintaining visual display

Consulted with store manager, buyers, and the visual team to determine appropriate placement of displays or product



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