Seaford, NY *****
Help Desk / Technical Support
Highly motivated Informational Technology student seeking entry level opportunities in the field. Interested in leveraging educational experience to positively contribute to an organization’s corporate or departmental objectives, while gaining valuable industry experience.
Strong knowledge of Microsoft Outlook, Word, & OneNote
Knowledge of Mac, Dell, iPads, iPhones, Androids, VPN tools, Windows/Mac OS environments, and POS systems
Strong customer service focus and experience.
Strong analytical and problem solving skills.
Excellent organizational skills.
Excellent oral and written communication skills
BACHELORS DEGREE CAPELLA UNIVERSITY 2017-PRESENT
Major: Information Technology, specialization Information Assurance and Cybersecurity
IT concepts and Practices
Hardware and Operating systems
Intro to Network Technology
Intro to Programming
SALES ASSOCIATE EILEEN FISHER 06/02/03- 12/1/17
Greeted customers and ascertained what each customer wanted or needed
Described merchandise and explained use, operation, and care to customer
Recommended, selected and helped locate or obtain merchandise based on the customer’s needs and desires
Computed sales prices, totaled purchases and received and processed cash or credit payment
Placed special orders or called other stores to find desired items
Opened and closed cash registers, performing task such as counting money, separating charge slips, balancing cash drawers and making deposits
Exchanged merchandise for customers and accepted returns
Answered questions regarding the store and it’s merchandise
Changed or rotated window display and interior display area
Changed signage to reflect new inventory or promotions
Dressed mannequins for window display
Supervised or trained staff members on daily task for maintaining visual display
Consulted with store manager, buyers, and the visual team to determine appropriate placement of displays or product