Raleigh, North Carolina
Experienced Multimedia Designer with elearning, corporate, ad agency and internet experience. Award winning advertising and online marketing work for e-commerce, corporate and Internet organizations: Fortune 500 companies in high-tech, corporate training, software, telecom, financial services, healthcare and hospitality verticals. Helped launch the successful internet startup HowStuffWorks.com.
Multimedia Designer 7/2016 to 8/2018
Contractor, working remotely and onsite:
SeaCoast Marine (April– August 2018 Install electronic navigation displays, GPS, autopilot, radar and VHF radio equipment on power and sailing yachts. Troubleshoot existing equipment and implement repairs.
American Express (March – May, 2017) Worked with remote teams (Utah, Australia, Florida, Mexico) creating WBT’s: CSA dialog training, CSA onboarding, Corporate Card expense management tools.
PegaSystems (December 2016 – January 2017) Created new training content for proprietary mobile app users.
First Citizens Bank (October – December 2016, onsite), created banking accounting audit compliance documents.
Wells Fargo (June – August 2016), Refreshed outdated course (Audit Planning), Updated intranet content, graphics and video links
Instructional Mulitmedia at Cisco Systems Durham, NC 1/2015– 6/2016
Authored technical content in a team approach to update and onboard programmers on new Cisco operating systems: Polaris, OpenStack, and Security supporting the Engineering Learning & Development group. Authored Order Management end-user training and interactive software simulations to support Oracle r12 order system migration. Collaborated remotely with teams on the US West Coast and offshore in Israel, India and the Philippines.
Corporate Communications at Fidelity Investments Raleigh, NC 6/2014 1/2015
Managed Fidelity corporate communications Digital Signage channel (400+ screens) distributed across 10 US regions and Ireland, India and China. Managed scheduling and created content and support documentation on Fidelity’s (Ribbit) Jive-based intranet portal.
Instructional Mulitmedia at Anfield Information Raleigh, NC 8/2011– 12/2013
Authored and developed Flash-based training content for HP’s “Top 5 Enterprise Horizontal Solutions” (Virtualization, Application Transformation, Converged Infrastructure, Security, Mobility). Distilled a 4-hour, Instructor-led Global Pricing Management System course down to a 2-hour web-based course for the HP Printer & PC Division. Updated Lead Generation Tools WBT modules.
Online Commerce at Tireswing Systems New Smyrna Beach, FL 7/2008 – 7/2011
Created web pages and SEO optimized site content and marketing materials for Software as a Service (SaaS) hosting and web tools startup AndysWebTools. Managed PPC marketing: Google Adwords, Facebook, Yahoo, A/B testing and optimization.
Online Marketing & Multimedia at Synaptis Cary, NC 1/2006 – 3/2008
Updated corporate identity and sales collateral. Responsible for Internet marketing (AdWords), website design and content. Created trade ads and show materials. Created web-based (Flash) training to implement change management for PeopleSoft HR, Financial and Technical software. Clients: AOL, InterContinental Hotels, Cummins Diesel, Time Warner, BAE Systems, Quintiles.
Marketing, Graphic Design, Web & Multimedia Raleigh, NC 3/2002 – 12/2006
Provided companies and organizations with cutting edge communications and multimedia to communicate their technologies, concepts, products and objectives.
On-site: French, West & Vaughn (PR), McKinney Silver (ad agency), Capstrat (ad agency), IBM PC Institute
Projects: Astrazeneca, Beneteau USA, Mariner Healthcare, CarQuest, Pharma Institute
Marketing Communications Coordinator at HAHT Commerce Raleigh, NC 6/2001– 2/2002
Created marketing materials, internal communications and web design. Supported corporate events, e-mail marketing, and sales.
Design Director at HowStuffWorks.com Cary, NC 2000– 2001
Managed a five-member department. Directed portal site and e-commerce site design, Directed site visual content creation including animations (Flash) and marketing materials. Daily site data and testing was used extensively. Directed total site redesign launched 9/’01. Site traffic ballooned from 200,000 to 800,000 daily page views.
Web & multimedia design, graphic design, creative concepts, art direction, video & audio production.
Business, technical and marketing writing, marketing communications, website content management
Marketing strategy, branding, positioning and implementation
Team lead, project management and production
Multimedia: Adobe Flash, Captivate 9, Articulate Storyline, Articulate Presenter, BrainShark (Certified), iSpring, Acrobat, Camtasia, WordPress, Web templates, Scala Content Manager (Digital Signage)
Image, Video and Audio: Adobe Creative Suite (PhotoShop, Illustrator, Audition, Premiere) SnagIt
Page Layout: Illustrator, InDesign, FrameMaker Other: MS Office (Word, Excel, PowerPoint)
Productivity: MS Office, Sharepoint, Skype, Webex
Auburn University -- Auburn, AL BFA, Visual Design & Communcation