Microsoft Office Management

PENELOPE LIPPENS

**** ***** *** ****, ***** York, ON M2J 5G3 Cell: 347-229- 6800 ****************@***.***

PROFILE SUMMARY

Exceptional ability to make decisions, process and analyze data and problem solving

Excellent application of problem solving

Proficient in Microsoft Office including Word, PowerPoint and Excel

Knowledge and first encounter with SAP

EDUCATION

2016 – Present

International Business Management – Artevelde University College, Ghent East Flanders, Belgium

Fall 2018

Business Administration – Seneca College, Toronto, Ontario, Canada

Learned how to work effectively in teams

Processed large amounts of data

Developed time management, multitasking and organizational skills by managing several big semester projects simultaneously while having a part time job

Gained the ability to communicate effectively in English and Dutch, verbally and in writing

Semester abroad as part of the International Business Management Diploma

WORK EXPERIENCE

June 2017 – August 2017

Receptionist, Solidariteit voor het Gezin (Solidarity for the Family), Ghent

Registering guests, greeting each visitor, registering requests, dispensing room keys

Delivering requested articles to guests

Inform guests about restaurants and other places of interest

2017 - 2018

Hostess, Melanin Music, Gent

Welcoming and greeting guests in a friendly manner

Processing payments for tickets, food and drinks

Bar management, making sure stock is complete and continuously replenished

2017 – 2018

Member of student council, Artevelde University College, Ghent

Addressing student issues such as discrimination

Changing policies in consultation with members of the student council and the board and substantiating why

Assisting to set up weekly news letters

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