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Manager Sales

Columbus, IN
November 13, 2018

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David E. Brown

**** ********* **




Exploring opportunities to apply experience in Sales or Marketing with an organization seeking a quality-focused, detailed-oriented team player. Desire a position with career growth potential.


• Innovative professional with 20+ years of progressive experience within the sales and service community. Proven

ability to drive business growth, capitalize on new revenue potential and manage all aspects of daily business


o Proactive leader with refined business perceptiveness and exemplary people skills. Facilitate a team

approach to achieve organizational objectives, increase productivity and enhance employee morale.

o Expertise in client relations and needs assessment, marketing, financial management, purchasing,

administration, and staff training, supervision, motivation and mentoring.

• Quick study, with an ability to easily grasp and put into application new ideas, concepts, methods and technologies. Dedicated, innovative and self-motivated team player/builder.

• Exceptional leadership, organizational, interpersonal, analytical, and problem resolution skills. Thrive in both independent and collaborative work environments.


John Nolan Automotive Service

service manager

09-14 present

Service Manager and Customer Advisor

Ernie’s Garage, Inc June 2011- Ausgust 2012

Combined dynamic communication skills with technology expertise in consulting clients regarding automotive problems. Teamed with owner in evaluating work status, addressing and resolving problems, and ensuring compliance with quality and quantity standards. Motivated staff to meet/exceed sales goal and objectives by developing effective sales incentives. Ensured employees provided highest standards of customer satisfaction and quality service at all times. Monitored and reported sales volume and business transactions. Entrusted on giving final approval on all sales and financial and credit arrangements. Managed store inventory and selected products in terms of features and benefits as well as pricing to maximize bottom-line profits

Service Manager and Customer Advisor

Mike’s Complete Auto Service, Inc.-Plain City,Oh December 2010-August 2011

This was 80% diesel truck shop ( Mack trucks,Volvo,Peterbuilt,International etc…) Performed initial diagnostics and documentation of customer concerns to ensure proper delegation of work to specialized technician. Liaison between the service technician, parts department and customer. Kept the customer informed on service expense, work completion and possible changes. Critical in customer relations. Always hit profit and sales goals month in and month out.

Automotive Store Manager

Sears Automotive Center March 2009-March 2010

Exceeded monthly sales goals and objective by a minimum of 30% in the 12 months of employment! Ensured employees provided highest standards of customer satisfaction and quality service at all times. Managed store inventory.

Store Manager and Sales Representative

Goodyear Gemini February 2006-March 2009

Bonuses 34 out of 37 months in Tire and Service Sales.

Sales Manager

Goodyear Gemini Corporate October 2005- January 2006

Assistant Manager

Gold Coast Tire Goodyear/Gemini - Coral Springs, Florida March 2004 - July 2005

United States Navy 1985-95

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